Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
iPhone constantly alerting that breathing wear motion can’t be detected
I am not receiving red alerts, but I am getting VERY frequent alerts that breathing wear motion cannot be detected. These followed immediately by a message that monitoring has been resumed. These alerts are happening anywhere as often as twice a minute. Additionally, the information displayed on the monitor seems to have glitched. Whenever we go into the room to