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Audio stopped
The audio stopped suddenly. I have already reseted it, turned off end unplugged. Still not working
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No Audio
Nanit stopped audio last few days. Restaring, reinstalling app dis not work. Can you please check it? It is most important feature for us!
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How can I get someone to actually solve the problems I’m having?
I have sent ticket after ticket with no responses. I have called customer support and they said they would push the issue further and they would call me back within a few minutes and they never called me back or sent me an email. The sound is not working on any of my devices and I’ve done all of the steps to try and fix…
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No Audio
I have had the Nanit for two years. The first year I had a connectivity issue and Nanit was happy to help and send a replacement camera. I am expecting baby number 2 and would like to continue using the Nanit. However the camera has no audio. I can’t hear anything from the camera. I’m really disappointed with the fact that…
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No audio for weeks…
I have had no audio on an iPhone 14 Pro with my Nanit for weeks. It did an update in mid December and hasn’t worked since. I have powered it off several times by unplugging. I have logged out of the app. I have deleted and reinstalled the app (and all data). Nothing is working. From the posts I have seen this seems to be a…
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No audio after months of working great
Hello! I have a nanit pro and have noticed that the last couple days we haven’t been able to get audio. No background, and none when we are in the app. Have reset the camera and reset the app. It is also doing it on my husbands, so I know it’s not my phone. Please help!
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Sound not working
Our Nanit pro sound isn’t working. I double checked sound settings, reset the camera and tried on different devices (iPad, phone, etc.) we’ve had this for a year and this is the first time we’ve had an issue with it.
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Audio not working
Hi - The audio stopped working on our Nanit following g the latest software update
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New update
Since the update my sound is no longer working
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App randomly connecting microphone and taking photos?
My app appears to be randomly making the photo noise without any human interaction in the middle of the night. Very disturbing. (FYI It is not the switching from night to daylight, that is a different sound) It is also attempting to connect the microphone every now and then by itself popping up with the ‘hold to speak’…
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Audio not working
Hi, Our audio does not come through on the app. From other threads, I have tried unplugging the camera, a hard reset, reinstall the app, and have checked the audio settings. This is an issue on all our devices, including two iPhones and an iPad. What else can you do to address this problem? Thanks, Jeff
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Sound Not Working
Sound on Nanit has all of a sudden stopped working. Background and within app itself there is no sound. I have reset camera, and I have also deleted and re-downloaded the app. Any other suggestions?
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Audio Won’t Stay On
The audio was working oerfectly fine. But all of a sudden I was kicked out of the app. Once I logged back in the audio won’t stay on. I keep getting the message “audio is disabled in settings”. I try to toggle it on but it won’t stay enabled. Any idea what’s going on?
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How to fix no audio
Our nanit is having issues with getting no audio. I have all the settings turned on, did all the trouble shooting steps, repaired the nanit, our WiFi is on high, nothing is working. Please help me fix this issue - for such an expensive item this is such a major inconvenience and ridiculous issue to have. Thank you.