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No audio
I have no audio from Nanit in my phone app or on my Amazon echo show. This is more important than video, especially during the night time. Please assist and fix this ASAP
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Audio stopped working
Hello. Earlier today, the camera stopped collecting temperature and humidity data, so we unplugged the camera and then reconnected it. We now have temperature and humidity data but no longer have any audio coming through from the camera to our phones. Video works just fine. Please help.
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Audio stopped
The audio stopped suddenly. I have already reseted it, turned off end unplugged. Still not working
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No Audio
Nanit stopped audio last few days. Restaring, reinstalling app dis not work. Can you please check it? It is most important feature for us!
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How can I get someone to actually solve the problems I’m having?
I have sent ticket after ticket with no responses. I have called customer support and they said they would push the issue further and they would call me back within a few minutes and they never called me back or sent me an email. The sound is not working on any of my devices and I’ve done all of the steps to try and fix…
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No Audio
I have had the Nanit for two years. The first year I had a connectivity issue and Nanit was happy to help and send a replacement camera. I am expecting baby number 2 and would like to continue using the Nanit. However the camera has no audio. I can’t hear anything from the camera. I’m really disappointed with the fact that…
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No audio for weeks…
I have had no audio on an iPhone 14 Pro with my Nanit for weeks. It did an update in mid December and hasn’t worked since. I have powered it off several times by unplugging. I have logged out of the app. I have deleted and reinstalled the app (and all data). Nothing is working. From the posts I have seen this seems to be a…
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No audio after months of working great
Hello! I have a nanit pro and have noticed that the last couple days we haven’t been able to get audio. No background, and none when we are in the app. Have reset the camera and reset the app. It is also doing it on my husbands, so I know it’s not my phone. Please help!
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Sound not working
Our Nanit pro sound isn’t working. I double checked sound settings, reset the camera and tried on different devices (iPad, phone, etc.) we’ve had this for a year and this is the first time we’ve had an issue with it.
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Audio not working
Hi - The audio stopped working on our Nanit following g the latest software update
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New update
Since the update my sound is no longer working
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App randomly connecting microphone and taking photos?
My app appears to be randomly making the photo noise without any human interaction in the middle of the night. Very disturbing. (FYI It is not the switching from night to daylight, that is a different sound) It is also attempting to connect the microphone every now and then by itself popping up with the ‘hold to speak’…
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Audio not working
Hi, Our audio does not come through on the app. From other threads, I have tried unplugging the camera, a hard reset, reinstall the app, and have checked the audio settings. This is an issue on all our devices, including two iPhones and an iPad. What else can you do to address this problem? Thanks, Jeff
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Sound Not Working
Sound on Nanit has all of a sudden stopped working. Background and within app itself there is no sound. I have reset camera, and I have also deleted and re-downloaded the app. Any other suggestions?