Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Audio not working

edited February 2023 in Camera + App 1 comment

Just switched to 2 factor authentication and now the sound feature doesn’t work to monitor our baby.

have done all the basics (turned on/off, uninstalled and reinstalled app, switched on/off all the audio features within the app).

please advise on how to fix. Thanks


Join the conversation!

Sign In

To view full details, sign in.


Don't have an account? Click here to get started!