Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
No Audio
I have had the Nanit for two years. The first year I had a connectivity issue and Nanit was happy to help and send a replacement camera. I am expecting baby number 2 and would like to continue using the Nanit. However the camera has no audio. I can’t hear anything from the camera. I’m really disappointed with the fact