Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Sound Not Working

edited November 2022 in Camera + App 1 comment

Sound on Nanit has all of a sudden stopped working. Background and within app itself there is no sound.

I have reset camera, and I have also deleted and re-downloaded the app. Any other suggestions?

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