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Why is the sound/ microphone not working on my Nanit?
I put my son down for bed and the nature sounds we’re playing fine. About halfway through the night he woke up and it was no longer playing. I tried unplugging for a minute and plugging back in. Doing a hard reset. Uninstalling and installing the app. Reconnecting to our wifi and everything inbetween and nothing. Neither…
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App sounds not working correctly
Hello, I put my son down for the night and turned on background noise. When I went to sleep I could the background was working fine. I woke up and it wasn't working. At some point it cut out and just stopped working altogether. I changed no settings on my phone. There was a notification that my son woke up at 2 am in the…
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Sound suddenly stoped working
Hi! Did anyone else suddenly lose the sound on their Nanit today? I’ve gone through all the troubleshooting steps of unplugging and plugging the camera. Turning it on and off. Turning the sound on and off. But nothing seems to fix it. Anyone have any ideas?
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Microphone and Nature Sounds no longer working
Hi, I purchased the Nanit Pro late last year and set it up in time for the arrival of my first child in December. When setting up it all the functionality worked as it should in the iPhone app. Cut to a few months later when I discover the microphone and nature sounds no longer work - I have done all of the usual steps and…
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Connection Issues/Microphone Feature Not Working
I have the Nanit Pro and I use it with an iPhone 11 Pro Max. Used for one year. I noticed that right around the time nanit was prompting me to enroll in the paid insights program, I started having two issues. The app has been glitchy and unreliable off and on, not loading the image for several minutes at a time, or simply…
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Nanit background audio and audio not working
Hi its been 4 days that our Nanit background audio or just audio stopped working? I have restarted the app and has not resolved the issue. Could you look into this?? It’s imperative that we hear our son if he’s crying or any noise from that area.