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Purchased Nanit Pro want to test cam but not start 1 year sleep subscription
We purchased a Nanit pro and want to test it/ get it set up in the nursery but we are expecting a delivery date in 3 months. Is it possible to test/set up without starting the 1 year subscription?
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Is the Nanit Insights Transferable?
Hello, I have been using Nanit insights for my new baby under my 1st baby's account. My Nanit insights has expired & now I want to move the camera & the insights under the new baby's name. BUT before I do so, I want to download all the Memories from my 1st baby's account before I detach the camera. If I renew the Nanit…
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Sleep Status Not Available for Viewer Access?
Hello - I am having issues with my Insights Plan. We have a nanny who has viewer access but is still unable to view the sleep status “I was put down X minutes ago…” when linked to our wifi. I would like her to have these sleep status notifications without Full Access. Is this possible? Why are they not showing for her even…
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1 Year free subscription to sleep plan
I was about to purchase the wall mounted nanit as per the $100 off deal ending today. I currently own a nanit camera with my 18 month old and received a 1 year subscription to the insights plan upon purchase as many of my friends and family members have received the same. Upon looking at this nanit offered now I did not…
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Activating Insights Milestones with an Active Subscription
I have been an active user of my nanit camera and with my current subscription looking to end, I decided to purchase a Insights Milestones plan from your online shop instead of via the app since the shop offered a Black Friday discount while the app did not. I received an email and was told to "activate" my new…
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Free one year insights subscription not showing up
I have installed and setup the camera and app today, it is not showing the free one year insights that was promised. Please enable it.
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Do I need a subscription for different cameras?
I am expecting my second baby at the end of September 2024. I just got a new nanit camera since we already have one for our 18 month old. However when I was setting it up to see how to splitscreen option worked I noticed that I would need a second insights subscription for the second camera? Why is there no family plan…
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Just downloaded app but can't seem to get the free subscription
Please help as baby is coming soon. Can't seem to get the free subscription. Hopefully it's not a bait and switch.
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Insight Subscription, Why Can't I Simply Test The Camera Without Starting Insights
"Hey this should be a great baby monitor," at least that is what I thought after doing hours of research on them. I'm the type of guy/dad that researches, researches, and researches as much as I can to feel confident in my purchases. I ensured Nanit cameras could still operate even without an Insight subscription because I…
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premium insights
Please could you help me activate my free premium insights as I’ve purchased a nanit pro?
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Free subscription
the free subscription is not showing up anywhere from me but the camera is set up. Please advise.
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Insights plan
can you open a ticket for me? I have tried pairing my camera and cannot get the free insight plan trial to work. Thanks!
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1-Year Free Subscription
Hello, I’m not seeing anywhere in the app to activate my 1 years free insights subscription. I’m seeing a lot other people having this issue, which seems a bit of a bait and switch to me. Can I please have this activated on my account?
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Insights premium
I had a free 1 year subscription which ended up last year, I didn't decide to buy subscription but now I'm thinking about having insights premium again. Just wondering if all data I had recorded during my free subscription is still there or was it removed already? Thanks