Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Insights premium

edited January 22 in Camera + App 1 comment

I had a free 1 year subscription which ended up last year, I didn't decide to buy subscription but now I'm thinking about having insights premium again. Just wondering if all data I had recorded during my free subscription is still there or was it removed already?

Thanks

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