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Insight Subscription Cancellation/Refund
Hi - I was auto-billed today for Insights subscription. I meant to cancel this as my daughter just turned one and we no longer need it. Is it possible to get a refund on this? Thanks
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How do I cancel my Nanit subscription?
I pay £10 per month. Please help!
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Insights Subscription Cancel & Refund
I was automatically billed yesterday for insights for my daughter. We no longer need the subscription and I would like to cancel and get a refund. Please let me know if you need anything to access the subscription payment to provide the refund. Thank you,
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Is insights retroactive?
If I sign up for insights premium will I be able to watch videos from a few days ago??
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Customer Service Not Responding
Has anyone else had issues with customer service? I've called several times during their business hours and have opened a ticket with them over two days ago and have yet to receive a response.
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Transfer Insights to new baby?
Hi all, We have used Nanit Insights for our first child and now wish to use Insights for our new child. We do not want to use Insights (or the camera) for our first child anymore. A few days before the second baby was born I renewed Insights, and then when baby was born I detached camera, paired it to new baby account etc.…
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Nanit Insights Activation via Code
Hello, I enter my code online and it says it is activated, but then in my account it doesn’t do anything and I’m still on basic.
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Insight’s subscription
I am new to nanit and I decided to buy it because I saw the option for monthly subscription. However now that I have it set up I see no where to purchase a monthly subscription just yearly. Am I missing something or is this false advertisement?
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Milestone Video
I would love to purchase a milestone video. We don't need the subscription, but only the memory you can provide. Is that possible? We love you guys! Life saver is an understatement. Thank you!
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need help
How do I turn on my insights subscription
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Insights activation
excepted to finally receive insight subscription started if we ever hear back from your customer service. 2 calls, 3 follow up emails, we still don’t have a response! :/
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How does the 1 year free subscription work? Will I get it with a 2nd hand monitor?
Hi, I am considering purchasing a 2nd hand Nanit Pro monitor. Will I still get 1 year free subscription (i.e., is it activated by a new user account?). Or is there a specific code or something hat comes with the product, so the previous owner would have already used it up? Thanks!