-
Free subscription
the free subscription is not showing up anywhere from me but the camera is set up. Please advise.
-
Insights plan
can you open a ticket for me? I have tried pairing my camera and cannot get the free insight plan trial to work. Thanks!
-
1-Year Free Subscription
Hello, I’m not seeing anywhere in the app to activate my 1 years free insights subscription. I’m seeing a lot other people having this issue, which seems a bit of a bait and switch to me. Can I please have this activated on my account?
-
Insights premium
I had a free 1 year subscription which ended up last year, I didn't decide to buy subscription but now I'm thinking about having insights premium again. Just wondering if all data I had recorded during my free subscription is still there or was it removed already? Thanks
-
Nanit Insights
just opened out camera from our registry but don’t see where to activate the free subscription to Insights. Any help would be appreciated. Thanks
-
Purchased Nsnit Sleep Insights $80 AUD per year
Hi I have a nanit pro camera + stand I purchssed a new subscription today, however, the subscription is not activated nor is there any where to enter the transaction number on the received invoice. Can you please assist urgently. Thanks
-
Nanit insights purchase
hello, my husband purchased the Nanit insight memories and received an activation code but there is no where in the ap or my account to enter the code to we can utilize these features. Please advise.
-
Bought nanit insight basics but it said not yet activated.
Hi I just bought nanit insights basic via my.nanit. I got the invoice in my email but it said on my.nanit account that It’s not yet activated. How do I do? It’s frustrating!
-
Insight not activating - support NOT RESPONDING
I bought Insight Memories during the Black Friday sale and have been attempting to enter the activation code for over 2 weeks now. Support has already been contacted. I received one response relatively quickly saying to send a screenshot of the activation code so they could confirm. That was completed, and then radio…
-
Activate 1 year free subscription
hi How do I activate one year free subscription as it’s my first time with Nanit?
-
Insight Subscription Cancellation/Refund
Hi - I was auto-billed today for Insights subscription. I meant to cancel this as my daughter just turned one and we no longer need it. Is it possible to get a refund on this? Thanks