Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Insight Subscription, Why Can't I Simply Test The Camera Without Starting Insights

edited February 7 in Camera + App 3 comments

"Hey this should be a great baby monitor," at least that is what I thought after doing hours of research on them. I'm the type of guy/dad that researches, researches, and researches as much as I can to feel confident in my purchases. I ensured Nanit cameras could still operate even without an Insight subscription because I really wanted that

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