Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Purchased Nanit Pro want to test cam but not start 1 year sleep subscription

edited May 10 in Camera + App

We purchased a Nanit pro and want to test it/ get it set up in the nursery but we are expecting a delivery date in 3 months. Is it possible to test/set up without starting the 1 year subscription?

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