Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Do I need a subscription for different cameras?
I am expecting my second baby at the end of September 2024. I just got a new nanit camera since we already have one for our 18 month old. However when I was setting it up to see how to splitscreen option worked I noticed that I would need a second insights subscription for the second camera? Why is there