-
Loose WiFi Button
I've seen several others post this issue with their Nanit cameras. One of our cameras has a loose wifi button and I cannot connect to a new network. What is the fix, here? We are traveling this week and I need this fixed ASAP so we can connect the camera to the new wifi.
-
Why do we have no camera feed?
Our internet runs at around 400mbps and the Nanit Pro camera is around 4 metres from the router. For around 6 weeks, it worked well, and there was only temporary downtime for the camera. Over the last week, the camera has kept cutting out. We have followed all the troubleshooting guidance: unplugged the camera, switched…
-
How to bring back my usb cable on the wall mount
hello. My usb cable went inside my nanit camera wall mount/stand and can’t seem to find a way to bring it back out. I cannot plug my camera into it
-
Loose wifi button
Hi there. I have a loose wifi button and doesn’t work, therefore i cant connect the camera. And we are on holidays. Is there any other way to connect it? Thanks
-
TravelSupport
the camera is attaching loosely to the stand and no longer turning on. Super frustrating since I’m traveling and don’t have access to a new stand. Tried connecting to another mini usb but apparently doesn’t work. I really needed the camera for my trip. Any chance there is a way to make it work ?
-
Got A New Stand
I got a floor stand for our Nanit Pro. It came with a flex stand originally. Do I need to update that in the app? If so, how? I know some features are unavailable with the flex stand. Also, the temperature, humidity, and nightlight don’t work since I switched the stand. The camera was power cycled before being hooked up to…
-
flex stand not working
Hi, I have been using the product for a year and so far sometimes when we attached the camera to the flex stand it was wobbly but today it wasn't working and I had to detach and reattach the camera and then a small metal part fell off. Unfortunately I cannot use the camera now, can you please help? Is there any way to…
-
Nanit Pro mounting height
Hi all, trying to install today. Installation guide has a very specific (and kind of odd) 66" height from floor to mounting bracket. My crib is set next to a window, and have to go about 2' lower. I'm wondering if that will alter how the camera can assess sleep? I'm not wanting to pair the camera and start the subscription…
-
Camera Broke
hi, Our Nanit Pro camera fell off the travel stand in the night and is no longer working. Is there any special deal for current owners to replace just the camera? The travel stand connection is extremely wobbly. It would be great to make the connection as robust as with the normal stand in the future!