Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
Wall mount can't angle down anymore
Why can't the wall mount angle down any further? I have my smaller crib against the wall and this camera at the wall mount angle captures too much activity zone outside of the minimum threshold. Either let the camera angle down more or allow for zoning to go as small or big as a user needs. The minimum threshold area