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USB pulled into stand
hi there, After travelling with our Nanit I noticed that the usb cable has been pulled into the stand. How do we fix it?
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Nanit Pro not powering on, for floor stand only
Hello, I have a Nanit Pro which powers on with the Flexi stand, but not with the floor stand. The floor stand was gifted to me by a friend. Holding the bottom button down for 10-15 seconds does nothing, with no blue light. It's as if the floor stand isn't receiving power. Please help :)
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Removing wall mount
How do I remove the wall mount without completing destroying my walls? Trying to pull the covers off the wall results in either the adhesive ripping off huge chunks of drywall or separating from the cover and staying on the wall.
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Camera keeps getting disconnected does not stay on!
changed wifi, moved the router set the device. Did everything. Why is this so crummy?
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Nanit on Flex stand issue - attaching loosely
Hi, just wanted to check with you. We recently got Nanit baby monitor set and when i Attach it yo flex stand it only attaches to it very losely i.e if you tilt it forward by more than 45 degrees it just falls off. Is this correct or did we receive faulty unit? Thank you? Also are the attachemtbs same on Floor Stand.
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Nanit Pro feels hot to touch
Hey, we’ve just recently purchased the Nanit from wall mount and installed it yesterday. Last night, I realised the camera feels hot to touch. When I unclipped from the wall mount, both the camera and the back of the camera that has the connections on it felt very hot. is this normal? Should I be worried? thanks
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No power to three Pro cameras… what am I doing wrong?
Last week I tried to setup the Nanit Pro (with square stand). Plugged the camera into the stand, and the stand into an outlet — then logged into the app to begin pairing — but the camera won’t turn on. That is, nothing lights up when I plug it in, and nothing happens when I press the WiFi button. I’ve received two…
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One of the pins on the nanit camera has disappeared inside of the camera unit. How do I get it out?
One day one of the camera pins didn't come back out after transferring to our travel base. The pin has gone inside of the camera unit (I believe) and I can hear it rattling around inside. We have a baby on the way in the next few weeks, and I'd like to get it fixed asap. Is there a way to disassemble the camera housing? Or…
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Wall Mounted Stand Loose
Hi there, The part of the wall mounted Nanit stand that you use to adjust the head of the Nanit from looking up and down is now extremely loose that the camera will not hold at a 45 degree angle. It just flops down and in turn only shows me a wall when wall mounted.
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Broken Nanit camera.
our Nanit broke while we were on vacation. As I was posting it, it fell off its stand onto tiled floor. It looks fine from outside, but I can hear something bouncing around inside. Is there a repair option Nanit offers?
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Nanit Pro Square Base - wont turn on
Just set up my Nanit pro Camera with floor stand and it will not power on. Straight out of the box. What's the fix for this? Tried several adapters and outlets. No power whatsoever.
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Pro camera with floor stand, camera not tight to stand
We’ve recently come across an issue with the wall stand for our Nanit. It is affixed to the wall, but our daughter is now tall enough to touch the stand from her crib. That small amount of vibration is enough to make the camera lose connection. Not a problem to unplug and plug back in, but I have noticed of all the USBC…
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Machine charging port overheating
This morning my sound and light machine cut out as I was putting baby back in the bassinet. I went to plug it in since I figured it'd need charging soon. It just flashed the word APP on the clock display and I unplugged it to take a better look and almost burned myself on the charger it had gotten so hot. It will not…