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Removing wall mount
How do I remove the wall mount without completing destroying my walls? Trying to pull the covers off the wall results in either the adhesive ripping off huge chunks of drywall or separating from the cover and staying on the wall.
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Broken Nanit camera.
our Nanit broke while we were on vacation. As I was posting it, it fell off its stand onto tiled floor. It looks fine from outside, but I can hear something bouncing around inside. Is there a repair option Nanit offers?
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USB pulled into stand
hi there, After travelling with our Nanit I noticed that the usb cable has been pulled into the stand. How do we fix it?
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Nanit Pro not powering on, for floor stand only
Hello, I have a Nanit Pro which powers on with the Flexi stand, but not with the floor stand. The floor stand was gifted to me by a friend. Holding the bottom button down for 10-15 seconds does nothing, with no blue light. It's as if the floor stand isn't receiving power. Please help :)
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Nanit on Flex stand issue - attaching loosely
Hi, just wanted to check with you. We recently got Nanit baby monitor set and when i Attach it yo flex stand it only attaches to it very losely i.e if you tilt it forward by more than 45 degrees it just falls off. Is this correct or did we receive faulty unit? Thank you? Also are the attachemtbs same on Floor Stand.
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Pro camera with floor stand, camera not tight to stand
We’ve recently come across an issue with the wall stand for our Nanit. It is affixed to the wall, but our daughter is now tall enough to touch the stand from her crib. That small amount of vibration is enough to make the camera lose connection. Not a problem to unplug and plug back in, but I have noticed of all the USBC…
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Machine charging port overheating
This morning my sound and light machine cut out as I was putting baby back in the bassinet. I went to plug it in since I figured it'd need charging soon. It just flashed the word APP on the clock display and I unplugged it to take a better look and almost burned myself on the charger it had gotten so hot. It will not…
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Nanit Pro Square Base - wont turn on
Just set up my Nanit pro Camera with floor stand and it will not power on. Straight out of the box. What's the fix for this? Tried several adapters and outlets. No power whatsoever.
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Customer service not responding
Anyone know what is going on with their customer service? I've had a ticket open for a long time, decided to call them today multiple times and no answer.
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Wall Mounted Stand Loose
Hi there, The part of the wall mounted Nanit stand that you use to adjust the head of the Nanit from looking up and down is now extremely loose that the camera will not hold at a 45 degree angle. It just flops down and in turn only shows me a wall when wall mounted.
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Floor stand with Square Base - Downward adjustment
I'm wondering, and can't quite find, if the newer floor stand is designed to flex the camera downward. It moves freely up after loosening the adjustment screw, but stops when in line. I would like to have it angled slightly downward, but not sure if it can. I see documents showing up and down, but it might be for the old…
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Wifi button stuck / won’t click
Any touble shooting tips? Is there an easy way to open up the camera to fix it? Have tried keyboard cleaner air spray but hasn’t worked yet!
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WiFi button stuck & no power
Nanit will not power when plugged in and WiFi button stuck cannot press in. This thing is less then 2 year old, what a pos for the price.
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Broken Nanit Plus camera
While on vacation, I accidentally dropped one of our two Nanit Plus cameras on a tile floor and it no longer works. Do you have a replacement program for current owners? It was clearly my fault but I thought I would ask before buying another camera a full price. Thanks, Collie