hello, we’ve set up our Nanit pro camera and as I sit watching my baby roll around in her cot on the app, we are not receiving any motion alerts! She can even turn 180 in the night and nothing is picked up which is quite worrying. Sensitivity levels are right up and camera is positioned correctly. We’ve tried resetting…
It’s been a few hours so far of trying to turn our Nanit on and it will not stay on. When plugged in, it briefly shows the red lights and makes that faint click sound. However, about two seconds after, the red lights turn off and the camera is completely off. I try to press the “wifi” button to make the lights flash and…
My wife and I have been really happy with the Nanit Pro camera as we’d experienced no issues up until a couple of days ago. So, when we found out that we were expecting again last year, we immediately knew Nanit was the answer. As a result, we purchased a second Nanit Pro. On 7/24/23, our first Nanit Pro said it was trying…
updated the app and no audio like the others in this forum. Please open a ticket for me
I am setting up my Nanit Pro but realized the audio feature is not working. All I heard is some background white noise but I couldn't hear my nanny talking and couldn't hear the baby crying. Please help!
We have tried to remove it from the plug and stand, uninstalled and reinstalled the app, but nothing is working so far. Please help.
Hi, after the last camera update the temperature and humidity stoped working. I have already tried unplugging , waiting 5 mins , and plugging it back in.
we recently did the new update for the Nanit camera and it has caused so many problems! The camera keeps disconnecting and turning off. This is causing the white noise to turn off and wake our son up who is sick! We thought it was a defective camera at first. We had Nanit replace the camera, however, we are having the same…
hi, my nanit pro is brand new. It paired in the first time, but now it got disconnected and I’m not able to pair again. When I unplug it and plug again, the Bluetooth light seems to randomly decide to turn on, but almost never flashes… impossible to understand Whats happening
I had a Nanit camera a few years back and returned it. Just purchased two new ones and I have an old account for one of my kids still liked on my app and I want it removed. I already detached the camera from my account and I just don’t want to see it now (highlighted account in picture)
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