If your request is urgent, please reach out to help@nanit.com and we will follow up with you when we return on Friday, December 27th.
Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
How can I delete a baby profile from the app?
I had a Nanit camera a few years back and returned it. Just purchased two new ones and I have an old account for one of my kids still liked on my app and I want it removed. I already detached the camera from my account and I just don’t want to see it now (highlighted account in picture)