hi, I cannot get the sound on my nanit to work. It was working yesterday and I’ve never had this issue before. Thank you
I can't turn on and off the night light. There is only an option for 15, 30, 60 mins. Has this been removed?
How do I turn on my insights subscription
Hello The night light on my Nanit Pro doesn’t seem to be working.
We have 2 Nanit Pros (have had 1 for 3 years) and just recently started having issues with delayed notifications for sound and movement. There is anywhere from a 5-15 minute delay in the event and the notification arriving on any of our devices. This issue exists across multiple iOS devices and both Nanit cameras. When I…
I’m trying to figure out why my Nanit dashboard is not working with my flex stand. It says it’s not available? But that doesn’t make sense. I should be allowed to see it. What’s the point of the flex stand if you can’t see the dashboard.
Should camera firmly fit into multi stand like it does floor stand? Ours is very wobbly and easily becomes disconnected. I’ll attach picture where you can tell it doesn’t full connect.
I created a ticket and multiple updates with no response from nanit for over 24 hours. Our cameras have been hacked. I heard someone say hello in the middle of the night. Second sign is that the camera just turned itself on. Please help me force logout of all accounts and reset my passwords and figure out how to keep my…
excepted to finally receive insight subscription started if we ever hear back from your customer service. 2 calls, 3 follow up emails, we still don’t have a response! :/
I have checked my settings and the sound is on. I have also unplugged and replugged the camera to the outlet. It doesn’t work in either mine or my husbands phone.
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