On Monday, November 20th between 11am-12pm EDT, we will be conducting scheduled maintenance to the Nanit network. You will be able to see your baby’s livestream and access other Nanit features during the maintenance window. You may briefly be unable to access the notifications center or receive notifications to your…
app takes ages to open just constant buffering then when does open, no sound can be heard also no temp, humidity showing, but is working fine on my iphone 11pro
When opening the app I see a black screen. After unplugging the camera and put it back again, it works as expected
Hi there, My wife has the Android nanit app, and for about a week, she no longer sees the status text on the main video screen like "Hey mom, I was attended 2 hours and 11 minutes ago". I do it on my iPhone. I noticed she is on Android version 4 if that helps. Is this some kind of bug? We do have Insights Basic (same…
I was automatically billed yesterday for insights for my daughter. We no longer need the subscription and I would like to cancel and get a refund. Please let me know if you need anything to access the subscription payment to provide the refund. Thank you,
Can someone from Nanit please send me information on the IR light that is emitted from the camera? The FCC filing link I have found on other threads does not work nor provide any information. Thank you.
Hello there, I change the baby to sleep with the legs on the other side because she have a side preferability so I need to switch her side every few days. (Head north and legs south and then the opposite ). But it seems like Nanit doesn’t have an option to rotate the camera so I can see the baby head on top of the camera..…
If I sign up for insights premium will I be able to watch videos from a few days ago??
Has anyone else had issues with customer service? I've called several times during their business hours and have opened a ticket with them over two days ago and have yet to receive a response.
Please correct me if I am wrong or missing something. I have the Nanit Pro and I know the red lights are used for night vision. I don’t understand how this camera is in the market when anytime you check the video at night (or in a dark room) it makes a loud clicking noise that wake up your baby. I either have to have to…
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