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Firmware Update
Is there a firmware update push happening now? Trying to put our baby down for the first time and the video stream won’t let us due to the update. Thanks.
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Sound level
My daughter sleeps with the white noise playing from the camera over her head at about 30% I don’t know if this is too loud? What is the decibel size if I turned the camera sound up to 100% ? thank you!!
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Multi-Stand compatible with Nanit Plus
Just curious if the multi-stand is compatible with the nanit plus as well as the pro? I don’t see that info anywhere, and we are looking for a travel stand for our plus. Just want to make sure it works before purchasing thanks!
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App Request - Dark Mode all screens of the app
The app in general is of the darker tones but the notifications screen is bright white. Can you make this screen dark mode compatible too please? With a new baby sleeping in the same room, and a toddler in their own room, anytime I look at the notifications screen my whole room lights up like a Christmas tree.
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No notifications
Since the firmware update we haven’t been getting any notifications from the Nanit (sound motion etc) no sound or motion is being recorded in the “activity” section of the app either.
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Sound Notification while camera off
We just set our Nanit pro up (updated all firmware etc). Have camera turned off on my app and my wife's. Got notification (while camera was "off" for sound and when clicked notification discover the "off camera" recorded our dog barking and a picture of the wall I have the camera pointing at. Is this a known issue? Is the…
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Faulty design on floor stand and camera
After one to many Red Alert and 3 weeks of frustration not being able to swivel down the camera on the floor stand as per instructions I disassembled the camera out of frustration and learned that my unit has been assembled incorrectly in the factory. Please see photo. My camera can swivel only upward, not downward. In…
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App Feedback: I like the event dots added to video history.
Thanks for adding the event dots and labels to video history in iOS v3.5, they are very helpful. I do have some dots without labels. Is that on purpose? It looks like they may be movement or noise events from spot checking a few of them. A few small suggestions if you don't mind. First, it would be nice if the UI gently…
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Monitor not detecting movement
Our monitor isn’t detecting movement once my baby is in bed. It used to all the time before I renewed our subscription. But I hardly get any videos or activity now. My son is in a toddler bed and moves very close to the edge sometimes, so I want to know when he gets up or has moved significantly. He will get up and turn…
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Can I buy just the camera?
Baby number 2 on the way, and hoping nanit delivers on their promise to make split screen viewing available this year. My question is if I can purchase just a camera without a package. I already have a floor stand, a multi stand, and the wall mount. There was a deal a few months ago available to current customers to buy…
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Nanit night light timers
I wish we could have a night light time option for 8 or 12hrs. Not for just 5 min. My kids love the night light and want it on all night. But sometimes I forget to shut it off and it's on for days. Not efficient for power saving at all. Anyone figured out a way to customize the timer to 8/12 hours??
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For iPhone users; Help!
Is there a way to still have my alarm sound while the app is open? Seems like I can either monitor my baby during the night or wake up on time?? There’s gotta be a way for both
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Is there any way to turn IR light dots when sleeping at night
the IR light dots seems are always ON even if I turn off the night vision mode. It seems to be distracting when sleeping at night in dark room. Is there any way to completely turn them off??
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Has this happened to anyone… Two nights in a row now the audio stops playing
For the past 2 nights I’ve woken up to realize that the audio has stopped playing even though the “background audio” setting is clicked and my camera is still working I see her in live time but cannot hear anything I have to click the audio button and toggle between off/on/background to get the sound playing again This is…
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Nanit won’t close from background on Samsung
Partner has a Samsung Galaxy S7 and he can’t seem to stop the camera running on the background. I know the live feature intends for the camera to do this. But with my iPhone, I double click the apps, swipe up and it closes the app all together (no background running). However, my partner touches the bottom left button…
