the free subscription is not showing up anywhere from me but the camera is set up. Please advise.
been this way for several months and I have opened a ticket before and gotten no response.
Hello, I recently set up my Nanit Pro. Upon initially doing so, it received power (confirmed by status light). I did not need to use since I set it up pre-birth of my child. Now, when trying to pair, it is not taking power. I have tried all troubleshooting steps, including resetting, changing the power cable, changing…
I have two Nanits to use the split screen function for my 3 year old and newborn. Several times now I’ve woken up to both sides of the split screen function on my 3 year old and NO MONITOR on for my newborn which is extremely worrisome. So then we decided that one of us would have one monitor on one child and one monitor…
My Nanit does a good job tracking daily naps in the dashboard under the day tab but when I switch to the week tab it has no data about the naps. And the month tab doesn't show anything but an error.
In this month's App Talk event, our Product and Customer Success teams introduce the newest features in the Nanit Camera and Sound + Light Apps! Recently launched Pro Camera features we cover include: Baby Standing Notification (iOS) Picture in Picture (NEW to Android!) Temperature + humidity graphs Recent Sound + Light…
I just received an update so I'm curious what's new in this version. 6.25.539 I think the app should show the release notes after or before an update and way to access it via the advanced settings.
can you open a ticket for me? I have tried pairing my camera and cannot get the free insight plan trial to work. Thanks!
Is anyone else experiencing disrupted sleep metrics from random flashing that happens? When we view the camera, it almost looks like a lightbulb or the flashlight is brightening then dimming, and it’s reporting it as motion detected. When we try this out when we’re in the room, there’s nothing discernible happening, so I…
I purchased a Nanit N151 a few years ago. We are having another child so I'm trying to re-setup this Nanit for the nursery. Upon power up, the IR lights turn on but the camera does not respond the wifi button or using the reset port. To add insult to injury I have been listening to waiting room music for 15-60 minutes with…
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Parenting comes with a LOT of things—like, literal things. From cribs to carriers, bottles to teethers, everyone has a holy grail product that they couldn’t get through parenthood without. This event is dedicated to breaking down the good, the bad, and the necessary when it comes to “must-have” baby products. Whether you…
