Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Camera disconnecting
I just updated to the 6.44.592 version and ever since I have had issues with my camera connecting and disconnecting. We have tried unplugging the camera, and our wifi, reconnecting and disconnecting the camera from the wall mount, like literally everything. Please help