I have the Nanit pro and the video feed is constantly buffering. I have been using it for almost 4 weeks and this has been my experience the entire time. At best I get basically a snapshot every couple of seconds but more often it takes 15-20 seconds (sometimes more) to load only to provide 1-2 seconds of video before it…
i can’t get past the set up process. It keeps saying the WiFi isn’t working / there’s an issue. Anyone can you help!
My twin infants are sleeping in bassinets in our room. At around 1 am, I woke up to the bright Nanit night light in our room. My husband nor I turned it on. Why would the light have turned on by itself? I’m worried we were hacked.
I accidentally closed the 5 months photo pop up and now it’s not appearing in my memories tab! how do i get it to reappear? Is there a way to regenerate it?
The background audio has stopped working, when I leave the app it either ends immediately or after 30 seconds or so
Hi there, We have 2 profiles for our 1 child. I'd like to delete one. I unpaired it from the camera but now cannot seem to delete it off my screen. Can you please help?
My notifications had gone from very regular to non existent so I checked the motion area and alert zone and they had both gone back to the default full camera image. I reset them both and saved them but again, no notifications. When I checked, they were back to default. When I redid it again, I went straight back in and…
Hi there! We purchased our Nanit Pro Complete with floorstand in December 2023 from Nanit. Our box states that it comes with 12 months free of the Insights plan. Our account when activated is only showing 6 months and just expired. Can you please advise? Thank you!
The WiFi button doesn’t work and I am not able to connect the device to Bluetooth making the camera unusable. Please help!
Hi there, I just unboxed my Nanit Pro and the night light won’t turn on. I have already tried resetting the camera and it still won’t work.
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