Hello, I just had my baby but I do not want to start the insights subscription yet. I would just like to use the camera. However when I tried to set up the camera in the app, it tells me I have to pair it but that will start my subscription. How can I use just the camera until I’m ready to live the baby in her room? thanks!
Yesterday, all my features stopped working. I can no longer see my daughter's activity, dashboard etc. I can only see the live camera, however when my husband logs in, he still has full access to everything and the app is working as normal. I tried logging out and logging back in, made sure all the updates were completed…
This issue started when I recently got my iPhone 17 pro max. When I am using my app in background audio the audio cuts out. It seems to cut out as soon as I open another app (even if the app isn't using sound) or if my phone is locked and I get any kind of notification. I also keep getting notifications that I am losing…
Hi on my nanit account the mom is still pending to get full access on the account. We tried everything. Are you guys able to fix this on your end.
I've added all of the nursing I had but I couldn't find where can I see today's total. Same goes to the diapers. You can kinda see it in the week tab but still isn't comfortable enough to see all the data in one place. Is there any view of the activities total per day?
The app has recently undergone an update for me which means that the interface looks more user friendly but both sound and light have lost the numerical setting it previously had and I relied on. So for example, I used white noise set to '40' nightly as what worked for us. Now I'm guessing based on sound which is…
Hello, I have a Nanit Pro which powers on with the Flexi stand, but not with the floor stand. The floor stand was gifted to me by a friend. Holding the bottom button down for 10-15 seconds does nothing, with no blue light. It's as if the floor stand isn't receiving power. Please help :)
please help. I’ve tried everything.
love the product but one user interaction that is painful is when our daughter asks a question and my wife or I answer with the microphone from the App the other person using the App can’t hear what the other said. As a parent using the mobile app, I would expect my audio feed to include the audio coming from another…
Recent versions of iOS has an option for Live Activities that are streamed directly on the lock screen: https://developer.apple.com/design/human-interface-guidelines/live-activities A great use case is to stream the Nanit video feed there, like Tesla does when Dog Mode is active (example:…
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