Hello, I need to find the MAC address for my nanit in order to connect it to my wifi network. Can someone privately message me to help me do this? Thanks!
my Nanit has the settings set to background audio but once I go out of the app, the sound stops. I have all the proper notifications turned on. This doesn’t happen on my husbands phone. Only on mine. I rebooted the camera, unplugged it and restarted it. And my app is up to date
I just received my Nanit Pro and floor stand and it worked when I initially plugged it in. I moved it into the nursery and it will not turn on. I've tried 3 outlets in the room that are working for other devices so I know that is not the issue. I did plug the Nanit Pro into a charging device and it powered on, so the issue…
We just installed our Nanit yesterday and last night, the background audio stopped working while we were sleeping. It also stops when using the Dashboard in the app. How do we solve this? It is the most important feature for us - especially at night.
How can I purchase the insights sleep plan? It is advertised on the website, listed at $50/year, but I cannot find anywhere on the website or the app to purchase it. Everything goes to the more expensive Memories or Milestones plan. I purchased breathing wear but now I can’t use it.
I have had so many issues with my nanit in the last few months it’s ridiculous honestly when I’m paying for the subscription. The temperature never works now. Even in the insights section, not just the main display. Also most days I lose video but not sound. I have done all the troubleshooting. Reset, unplug and wait 30…
We started using the Nanit a couple weeks ago so have been trying to understand all the quirks.. we use the flex stand while the baby is still in the bassinet in our room because the wall mount is in the nursery. I read I wouldn’t get a night summary using the flex stand which is upsetting but nothing we can do about it at…
For the past SEVERAL weeks I have been attempting to connect my Nanit Pro to my network. I tried to update the app, hotspot method, force quitting app, router unplug, camera reset, you name it! I have another Nanit in the house and that one connects without any issue whatsoever. Nothing has helped me connect my camera to…
Please help!
video history not working for two days . My sleep coach NEEDS these. Please advise
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