I had two red alerts last night. 1st one at 4:32am and the 2nd one at 6:21am how accurate were these? I reported them as false so they can be reviewed. And I’ve reset my camera since. Now what? If these were real should we be concerned and make a doctors appointment?
The last few nights my breathing alerts have not been working properly. It keeps turning the breathing motion off and says that there is an unknown failure. It will do it numerous times. When it is working, it constantly says it is measuring breathing. I have used my camera for over a year and I have never had this issues.…
hello! I received a very scary red alert last night, and I am feeling very anxious. I started doing some research but cannot find any answers on what to do or how to react when a red alert sounds.
Breathing motion monitoring not working all of a sudden this week. Consistently showing "connecting 1/3". My nanit is 2 months old. I've done EVERYTHING to troubleshoot - I've reset the camera, unplugged and plugged back in, deleted app and downloaded again, switched bandwidths and wifi bands, reset wifi and router and…
Please see attached. It does this since today, with or without the baby. Video streaming itself works fine, only breathing monitor fails to initiate. Tried restarting, power off/on, logging in/out/. Client: Android app. Everything latest version, 4.0.3 Android, Camera firmware: 6.23.530
baby is 9 days old, we had 1 false alert on day 5 due to a patterned sheet. Tonight after she’s been sleeping for 2 hours we have had 3 alerts in a row. How do we know if these are false or not? Each time she’s moving when the alarm goes off as it startles her…. I can’t tell from footage any movement it’s too subtle even…
this morning at 2am I receive a red alert from my son’s camera. He sat up when I went in (no crying and no trouble breathing). He just turned two last week but still wears the 18-24m sleep sack comfortably. When looking at the table on the site I see that it only goes up to 24m for average bpm. Could that be the reason for…
Hello, My child is one month old today. This morning at 303am we got a red alert, I ran into the room in a panic, she was moving when I went in. I watched the video several times she was very still but was moving her arms before i appeared. I reported a false alert. Will someone get back to me to let me know if this was…
We had a red alert this morning and can’t tell if it is legitimate or not. When my wife went to get the baby in response he was just crying. We’ve also had some connectivity issues last night, so wonder if that could have something to do with it. Thanks.
I already opened a ticket, and more curious if anyone in the community has been experiencing this. We started seeing a huge increase in false positives for "Caregiver is helping..." events when nobody visited the baby's crib, and the baby was mostly stationary. Sometimes dozens overnight. Crib positioning in the app looked…
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