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App being silenced by critical alerts from another app
I have been having major issues because another app that I need to use for blood sugar management (called Dexcom) is now forcing critical alerts (the app does not function if you turn these off) and every time there’s an alert it pauses the Nanit app sound until the alert is acknowledged. Anyone know a way around this? I…
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Length of Sleep
Hello, The app up until today will show how long the baby has been asleep. For example: 1 hour and 29 Minutes he has been asleep, or 3 hours and 10 minutes he has been asleep. Now it is only saying "Good Evening, Dad". Is it because I am using the "Free Plan" ? Thank You
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App so slow and unreliable
I adore my Nanit and the technology behind it, but I’m so fed up with how slow and unreliable the app can be. Once again this morning I’ve woken up to the background sound from the app not working on my phone, meaning I wouldn’t have known if my baby needed me in the night. This is surely the most important function of a…
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Bulk Video Export
Is there a way to export all videos at once? I know I can manually select one clip and download to my device or share to external apps, but I would like to do this at bulk, download All the clips I have saved in memories at the same time.
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My Nanit "Activity" tab is different then my wifes
Kind of confused by this. Despite being on the same plan and having the exact same phone (and probably the same app version), our "activity" tab in the Nanit app looks completely different. Any ideas? This is mine. This is my wife's. Any idea how to change this? My wife's used to look like mine and she would really like it…
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Algorithm made a mistake 😆
So, the algorithm thinks this empty twisted sleep sack and my daughter's small plushie is her 😂🤣😂 and it thinks she's been in bed for over 4 hours. Also somehow she had a wakeup? Even tho that sleep sack and plushie haven't moved? (It was probably a natural lighting change 😆) anyway, I reported it as a wrong event, took a…
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Nanit not supporting older IOS
Can I ask how people watch their baby while they’re asleep without a monitor? We have been using an iPad but it’s an older model and Nanit have just announced they will stop supporting that IOS. Meaning we will need to buy another iPad to be able to do the same (I swear Nanit has cost me so much money and yet the app…