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Suddenly yesterday my activity, settings, memories all stopped loading
The live feed is working fine but every other page/tab looks like it's going to load and then hangs without ever loading. I have restarted the nanit, made sure the app is updated, restarted the app…nothing working. Any ideas?
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2 days of video history - activation point
Hi there At what point does the 2 days of video history unlock ? Eg if I subscribe at 8am today do I get to see 2 days of video history from 48h ago? Or do I just get to see 2 days of video history from 8am today onwards? The advertising prompting me to sign up tells me I can unlock 2 days of prior video history when I…
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Camera Update?
My nanit wouldnt work today unless I did a camera update. I just want to confirm this and make sure we werent hacked.
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App won’t close
Hello, My wife and I have noticed that her phone still gets notifications in the background even if she closes the app. This means that the app is running even though shes closed it. We also noticed that it seems to be using more battery on her phone. All settings are the same between our phones. Any advice? We have only…
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Mislabeled activities
Anyone else notice that taking the baby out of bed has been labeled as the baby "fell asleep" in activities? How do I report this bug?
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What do people use for a display?
I have been solely using my iPhone or iPad for the last year and a half during the evening. I use it on night mode and display brightness is all the way down. I’ve nearly burnt out my iPad display and my phone feels like it’s starting to overheat. This can’t be sustainable… However, since this is app based, I’m not sure…
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Does anyone else have an issue with battery drain?
I've seen a number of discussions about connectivity issues, but does anyone else have a problem with the app draining your battery? I've noticed that while I'm using the app, my battery just dumps. My sister has an app based monitor, (not Nanit) and she doesn't seem to have this issue or the connectivity issues either.…
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How do I know when baby cries?
Brand new Nanit Pro owner- first time using a monitor with an app.. how do I hear baby in the night? Do I leave the app open? That seems silly…
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App icon
Can we remove the Santa hat icon from Nanit? I was disappointed to see this forced upon us for the holiday season - many people do not celebrate Christmas and forcing your app to include the Santa hat seemed a bit too much. At least the option to remove would have been nice. Since it’s now after holidays, can you please…
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Multi screen on iPad
I could have sworn that when multi screen came out I could see four cameras on one iPad screen, but now I can’t seem to get these views. Can you please make this a feature or instruct me on how to do it? I have a lot of kids and it’s important to see all four one on screen.
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iPhone 14 pro max iOS 16.2 won’t connect on the latest version of app
My iPad connects ok. My phone will not.
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Time
How do we change time on Nanit camera
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App randomly connecting microphone and taking photos?
My app appears to be randomly making the photo noise without any human interaction in the middle of the night. Very disturbing. (FYI It is not the switching from night to daylight, that is a different sound) It is also attempting to connect the microphone every now and then by itself popping up with the ‘hold to speak’…
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App being silenced by critical alerts from another app
I have been having major issues because another app that I need to use for blood sugar management (called Dexcom) is now forcing critical alerts (the app does not function if you turn these off) and every time there’s an alert it pauses the Nanit app sound until the alert is acknowledged. Anyone know a way around this? I…