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Help! Nanit insights faulty. Not reading when baby is asleep! Can anyone please help?
clearly the baby wasn’t awake the whole night! Please help. I’ve been contacting Nanit and they are offering no help except from constantly restarting the app and camera.
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Not ready to start insight subscription
Hello, I was setting up my nanit pro and didn't want to start my insight subscription yet. That wasn't an option so I set it up as a regular nanit. It looks like my subscription started anyway. The baby isn't going to sleep here until he is 6mos so I'd like to start the subscription then. I see many other people have had…
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Is there no Android Tablet Support?
I switch from an old iPad to a Google Pixel Tablet and to my surprise the app isn’t formatted for a tablet screen. The experience is far worst that on the iPad. Am I doing something wrong?
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Is the Nanit Insights Transferable?
Hello, I have been using Nanit insights for my new baby under my 1st baby's account. My Nanit insights has expired & now I want to move the camera & the insights under the new baby's name. BUT before I do so, I want to download all the Memories from my 1st baby's account before I detach the camera. If I renew the Nanit…
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Bulk Video Export
Is there a way to export all videos at once? I know I can manually select one clip and download to my device or share to external apps, but I would like to do this at bulk, download All the clips I have saved in memories at the same time.
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Newest IOS App Update stops streaming in the middle of the night
iPad and iphone updated to the newest available Nanit App a few days ago. Since then, streaming is stopping in the middle of the night. I want to make it clear, the camera is not disconnecting from the network, and it is talking to the internet the whole time. I know this because I can go to Video History and watch the…
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How to delete a name - I accidentally added a new name
I’m having the same issue as well, accidentally added another baby and would like to delete it!!
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Camera update changelog???
I've tried looking around the Nanit website, on the Nanit forums and on the Nanit Reddit but I have found nothing that shows what the camera updates actually fix, and in several cases I've seen posts from other users where the camera was worse after an update..... Is there somewhere I can go or search to see what is…
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How to delete duplicate profile
I have a duplicate profile on my nanit app when I accidentally was trying to set up a 2nd camera
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Milestone capturing
How long does it take for nanit to process and share a milestone? This morning my little one rolled from his back to his tummy for the first time but it's not flagged in the history as anything so I'm curious if it was even captured a milestone
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Change notification sound Android
I've seen multiple threads of angry iOS users that are missing notifications constantly but as an Android user, I believe we're in the same boat. Is there any way to change the notification sound for this app? The little beep I have for text messages and emails is not sufficient whatsoever, let alone at night. I saved up…
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Not seeing info text on the main screen in Android app
Hi there, My wife has the Android nanit app, and for about a week, she no longer sees the status text on the main video screen like "Hey mom, I was attended 2 hours and 11 minutes ago". I do it on my iPhone. I noticed she is on Android version 4 if that helps. Is this some kind of bug? We do have Insights Basic (same…