Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Brighten Screen Reminder

in Camera + App 2 comments

Does anyone know how to turn this off while looking at the video feed? It gets incredibly bothersome every 10 seconds at times. It's a Reminder to brighten screen and to attach to a power source throughout the night. I'm on android.

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