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Feature request - gradually increase white noise volume
When changing the volume for the camera's white noise, the change is immediate. If the baby is asleep, the sudden change can wake the baby up. Can we have the app slowly increase (or decrease) the volume, when the user makes a change?
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Purchasing Nanit Insights Basic online/app (monthly billing)?
I was trying to purchase Nanit Insights Basic and the subscription plan states "$50/year or $5/month." However, when going forward with the payment details, it shows the billing frequency as annual. It does NOT offer an option to change it to monthly (the line item is grayed out). Looking at previous community posts, there…
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Night time mode
Does anyone know why when viewing the nanit on my iPad only 2/3 of the screen goes to nighttime mode and the other 1/3 still remains full brightness
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Need duplicate baby profile removed
Hello! I accidentally added a duplicate baby profile and need to remove. Please assist. Thank you!
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Nanit pulling in wrong time
Hi, my Nanit is showing times that are off by about an hour. I’ve tried all the troubleshooting other posters have mentioned (unplugging, restarting, etc) and it consistently shows the wrong times in the activity feed. It sounds like other posters are having this issue, is there a bug fix in the works?
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Amazon Fire Tablet
hi anyone know what to do for this? I downloaded the google play store and everything!
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2 days of video history - activation point
Hi there At what point does the 2 days of video history unlock ? Eg if I subscribe at 8am today do I get to see 2 days of video history from 48h ago? Or do I just get to see 2 days of video history from 8am today onwards? The advertising prompting me to sign up tells me I can unlock 2 days of prior video history when I…
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Camera Update?
My nanit wouldnt work today unless I did a camera update. I just want to confirm this and make sure we werent hacked.
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App won’t close
Hello, My wife and I have noticed that her phone still gets notifications in the background even if she closes the app. This means that the app is running even though shes closed it. We also noticed that it seems to be using more battery on her phone. All settings are the same between our phones. Any advice? We have only…
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Mislabeled activities
Anyone else notice that taking the baby out of bed has been labeled as the baby "fell asleep" in activities? How do I report this bug?
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What do people use for a display?
I have been solely using my iPhone or iPad for the last year and a half during the evening. I use it on night mode and display brightness is all the way down. I’ve nearly burnt out my iPad display and my phone feels like it’s starting to overheat. This can’t be sustainable… However, since this is app based, I’m not sure…
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Adding a new baby profile to the app
I'm trying to add our newborn to the app, because we don't need it for our toddler anymore. I've already detached my camera from the toddler's profile, and reset it based on other support documentation. Now how am I supposed to create the new baby's profile to add the camera to? Shouldn't there be somewhere in the UI to…
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Does anyone else have an issue with battery drain?
I've seen a number of discussions about connectivity issues, but does anyone else have a problem with the app draining your battery? I've noticed that while I'm using the app, my battery just dumps. My sister has an app based monitor, (not Nanit) and she doesn't seem to have this issue or the connectivity issues either.…
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My nanit app shows the wrong time in some places
on the main app screen, when my baby is sleeping it says, "Hi ****, I have been asleep for X hours and Y minutes". But the time it gives is off by 15-30 minutes. I've tried turning off the nanit for 10 minutes, restarting the app, signing out and back in, and even deleting the app and redownloading it. But nothing fixes…
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How do I know when baby cries?
Brand new Nanit Pro owner- first time using a monitor with an app.. how do I hear baby in the night? Do I leave the app open? That seems silly…