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Nanit pulling in wrong time
Hi, my Nanit is showing times that are off by about an hour. I’ve tried all the troubleshooting other posters have mentioned (unplugging, restarting, etc) and it consistently shows the wrong times in the activity feed. It sounds like other posters are having this issue, is there a bug fix in the works?
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Is there any way to disable the share page after taking a screenshot?
I usually use screenshots to get a timestamp of when our baby falls asleep or wakes up. I've never once went to share them. With the recent(is) update that adds a share screen after each screenshot, it's just super annoying to have to dismiss it every time. I'd say, of 70 times it's popped up, all 70 my only action is to…
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Background audio stops working halfway through the night
Hi! I have the app set to background audio, my phone set to high volume and not silenced or in DnD mode. Before I go to sleep it works just fine with the sound coming through clear. But then I go to sleep and at some point in the night my partner wakes me up because the baby is screaming but my phone's screen is black and…
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Nanit App Playing Nature Sounds, Even Though Room is Silent
When I pull up the Nanit app on my phone, I hear rain noises play, even though all ‘Nature Sounds’ are turned off on the app. The nursery itself is silent (no other white noise machines in the nursery). My partner is experiencing the same issue on his phone. Any advice on how to resolve?
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My nanit app shows the wrong time in some places
on the main app screen, when my baby is sleeping it says, "Hi XX, I have been asleep for X hours and Y minutes". But the time it gives is off by 15-30 minutes. I've tried turning off the nanit for 10 minutes, restarting the app, signing out and back in, and even deleting the app and redownloading it. But nothing fixes it.…
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Camera/app is basically worthless with how it is constantly buffering
I have the Nanit pro and the video feed is constantly buffering. I have been using it for almost 4 weeks and this has been my experience the entire time. At best I get basically a snapshot every couple of seconds but more often it takes 15-20 seconds (sometimes more) to load only to provide 1-2 seconds of video before it…
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Bringing back an age notification
I'm on my 3rd kid using a Nanit. I actually got a second Nanit when we had our second kid. With the first 2 I didn't have to worry about getting those nice popups that they were 'x' months old as the cameras were connected to each kid. Of course being the stereotypical 3rd kid, I forgot they didn't have connected profile…
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Memories Subscription not showing up after re-pairing
I had to re-pair my nanit camera due to the temperature feature not working. When I connected it again, it did not recognize my memories subscription and it’s asking me to purchase it again for the second time in 2 months. Please assist
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Activity log missing hours of video
I went to look back at the video history on the app for last night and it’s missing video from 8:00pm-12:00am. Does anyone know why this would happen? I have no notifications that there was any connectivity issues. This is extremely frustrating, because what if something had happened during those hours and I have no way of…
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Quick access to “night vision” switch
My son has caught onto the red lights on the camera when we are using night vision and stares straight at the camera crying or whining until we come in. With night vision off, he is less likely to do this. Turning night vision on and off requires going into the “advanced settings menu” to toggle on and off. A great quality…
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Help! Nanit insights faulty. Not reading when baby is asleep! Can anyone please help?
clearly the baby wasn’t awake the whole night! Please help. I’ve been contacting Nanit and they are offering no help except from constantly restarting the app and camera.
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Not ready to start insight subscription
Hello, I was setting up my nanit pro and didn't want to start my insight subscription yet. That wasn't an option so I set it up as a regular nanit. It looks like my subscription started anyway. The baby isn't going to sleep here until he is 6mos so I'd like to start the subscription then. I see many other people have had…
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Is there no Android Tablet Support?
I switch from an old iPad to a Google Pixel Tablet and to my surprise the app isn’t formatted for a tablet screen. The experience is far worst that on the iPad. Am I doing something wrong?
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Is the Nanit Insights Transferable?
Hello, I have been using Nanit insights for my new baby under my 1st baby's account. My Nanit insights has expired & now I want to move the camera & the insights under the new baby's name. BUT before I do so, I want to download all the Memories from my 1st baby's account before I detach the camera. If I renew the Nanit…