Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Insight Subscription Cancellation/Refund

in Camera + App 1 comment

Hi - I was auto-billed today for Insights subscription. I meant to cancel this as my daughter just turned one and we no longer need it. Is it possible to get a refund on this? Thanks

Tagged:

Join the conversation!

Sign In

To view full details, sign in.

Register

Don't have an account? Click here to get started!