Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Insight not activating - support NOT RESPONDING
I bought Insight Memories during the Black Friday sale and have been attempting to enter the activation code for over 2 weeks now. Support has already been contacted. I received one response relatively quickly saying to send a screenshot of the activation code so they could confirm. That was completed, and then radio silence… I followed up twice via the