Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Purchased Nsnit Sleep Insights $80 AUD per year

edited January 15 in Camera + App 1 comment


I have a nanit pro camera + stand

I purchssed a new subscription today, however, the subscription is not activated nor is there any where to enter the transaction number on the received invoice.

Can you please assist urgently.


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