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IR LIGHT
Can someone from Nanit please send me information on the IR light that is emitted from the camera? The FCC filing link I have found on other threads does not work nor provide any information. Thank you.
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Red Lights / Clicking Noise
Please correct me if I am wrong or missing something. I have the Nanit Pro and I know the red lights are used for night vision. I don’t understand how this camera is in the market when anytime you check the video at night (or in a dark room) it makes a loud clicking noise that wake up your baby. I either have to have to…
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Why is my Nanit so dark?
Hi there, suddenly we can’t see our daughter properly and the image is very dark - the night vision seems to be malfunctioning. Can you please help? Thanks!
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Why is my Nanit making a clicking sound?
Each time the light changes in my sons room from the outside the Nanit makes a clicking noise and almost looks like it’s taking a pictures. It keeps waking my son up! Can someone help??
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Night vision not working correctly
This is happening to us as well. I’ve submitted a ticket but haven’t heard back yet. We’ve tried unplugging, resetting and enabling night mode. Still not working. We are running on iPhones iOS version 16.6 Nanit app version 3.11.7 (617) Please help!
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Night Vision not working out of the box
I have just installed my Nanit pro with stand and our first night was a failure because the Nanit camera didn’t automatically switch to “night vision” to allow us to see our baby at night. I tried to look in the app and online how to turn it on, but there’s nothing except how to turn the night light on… how can I turn on…
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Red lights seem brighter than usual - scaring toddler
Hi, The ring of red lights that come on for night vision seem a lot brighter over the last few weeks (we’ve had our camera since 2020 and I’ve never noticed this until recently). It’s gotten to the point where my toddler is scared of it and I’ve had to shut the camera completely off at night (which totally defeats the…
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Night vision
I’ve moved the kids to their own room and now one of the cameras infrared does not work almost at all. I can hardly see one twin in the crib and the other I see perfect. I’ve updated and restarted the camera. Has this happened to anyone and were they able to fix it!
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when speaking thru the camera do the red lights change pattern.....get smaller and have a pulsing lo
When someone is speaking thru the camera do the red lights change pattern…..get smaller and look like they are pulsing?
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Night vision not working
The night vision is not working no matter what I do. The night mode is ON, the red lights are illuminated. The wall mount is measured correctly for installation. The bandwidth is fine and it shows that the the connection is high and 5Ghz. I’ve tried selecting the different bandwidths the Marta uses via the app, doesn’t…
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Clicking-motion detected
Our camera is doing something very similar. Our camera is constantly triggering motion detected and it is clicking with infrared on constantly.
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Why is night vision so dark and pixelated no color pics
Why is night vision so dark and pixelated no color pics ? I have the pro and the package didn’t even come with the sheet. My father got this for us for baby shower and it barley works no I don’t have a ticket so please don’t auto message me this is a lot of money for it to be so bogus
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Was this built with a sleeping baby in mind?
Hey Nanit community and support, perhaps you can help me out. I am a fan of the product as a whole but I’m puzzled/frustrated with a few items, and hope I’m just misinformed… Why does a product intended to sit over a crib have 4 glowing red lights aiming down at the child in a pitch black room? I understand IR sensors,…
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Night vision is not working
Hi - our night vision functionality suddenly stopped working (see attached photo). We have tried troubleshooting per other posts on this topic but nothing has worked. Has anyone had any luck with a possible fix? We can’t see anything at night.
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Auto night vision not working
My nanit is brand new (I've had it 3 days). It was working great then last night the monitor screen was pitch black. After giving I found how to turn on the night vision but the auto night vision option suddenly won't work!! Anyone have a fix for this? Pretty upsetting for a $400 product to last 3 days before having a big…