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Night vision not working
I just bought and set up my camera but when I turn the lights off, night vision does not work at all even though it’s turned on. What could be the issue?
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Camera clicking noise
My camera makes a clicking noise anytime anyone views it on the app and it wakes my baby up. I thought it was all nanits until i got one for my newborn and it doesn’t click at all ever. My first one seems defective. Is there a way to fix the clicking noise? It also seems to make it randomly. I’ve already restarted,…
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Night vision not working
hello! as of yesterday my night vision is not working. The red lights are not turning on and not logging events. Can you please assist? I have already unplugged everything a few times to reboot and it still does not work
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IR LIGHT
Can someone from Nanit please send me information on the IR light that is emitted from the camera? The FCC filing link I have found on other threads does not work nor provide any information. Thank you.
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Red Lights / Clicking Noise
Please correct me if I am wrong or missing something. I have the Nanit Pro and I know the red lights are used for night vision. I don’t understand how this camera is in the market when anytime you check the video at night (or in a dark room) it makes a loud clicking noise that wake up your baby. I either have to have to…
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Why is my Nanit so dark?
Hi there, suddenly we can’t see our daughter properly and the image is very dark - the night vision seems to be malfunctioning. Can you please help? Thanks!
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Night Vision is on but I can’t see anything, including my baby, at night
I have the Nanit Pro- there are 4 small red dot lights that come on when the room is dark. I have night vision set to auto and the red dots go off when there is light in the room. I cannot see anything on the camera when it gets dark in the room. If I put my hand about 2 feet under the monitor I am able to see it only. The…
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Why is my Nanit making a clicking sound?
Each time the light changes in my sons room from the outside the Nanit makes a clicking noise and almost looks like it’s taking a pictures. It keeps waking my son up! Can someone help??
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Night vision not working correctly
This is happening to us as well. I’ve submitted a ticket but haven’t heard back yet. We’ve tried unplugging, resetting and enabling night mode. Still not working. We are running on iPhones iOS version 16.6 Nanit app version 3.11.7 (617) Please help!
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Night Vision not working out of the box
I have just installed my Nanit pro with stand and our first night was a failure because the Nanit camera didn’t automatically switch to “night vision” to allow us to see our baby at night. I tried to look in the app and online how to turn it on, but there’s nothing except how to turn the night light on… how can I turn on…
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Night Vision is not working at all
Hi, The night Vision on my Nanit is not working at all, I tried everything but still not working. (Cleaning, night Vision off and then on again, restart, reset, delete app and then install again). Is there any other way how to fix it ? Nanit is great, we love it but we are not able to use it during the night, so is there…
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Night red light
Hi if my LO wakes up in the middle of the night she would keep starting at the night red light on the Nanit for a long time before falling back to sleep. is there a way to switch this light off?
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Red lights seem brighter than usual - scaring toddler
Hi, The ring of red lights that come on for night vision seem a lot brighter over the last few weeks (we’ve had our camera since 2020 and I’ve never noticed this until recently). It’s gotten to the point where my toddler is scared of it and I’ve had to shut the camera completely off at night (which totally defeats the…
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Night Vision Red Lights
Can I cover the red lights on the camera? Our baby seems pretty fascinated by them. Would that affect the camera’s night vision?