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Red lights seem brighter than usual - scaring toddler

in Camera + App 3 comments

Hi,

The ring of red lights that come on for night vision seem a lot brighter over the last few weeks (we’ve had our camera since 2020 and I’ve never noticed this until recently). It’s gotten to the point where my toddler is scared of it and I’ve had to shut the camera completely off at night (which totally defeats the

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