Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Camera clicking noise

edited June 2022 in Camera + App 60 comments

My camera makes a clicking noise anytime anyone views it on the app and it wakes my baby up. I thought it was all nanits until i got one for my newborn and it doesn’t click at all ever. My first one seems defective. Is there a way to fix the clicking noise? It also seems to make it randomly.

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