I keep losing audio from the Nanit app. Its working fine for my husbands phone. I’ve updated the app, restarted the app and did the trouble shooting. Any other tips?
Unable to connect brand new sound and light to wifi. Password is correct and I have tried everything the app and help guides say but it won't connect!
Every day, our Nanit Sound + Light shuts off in the middle of my daughter's nap or bedtime sleep and disconnects from wi-fi. We are able to re-pair it eventually by turning the device on and off, but it is extremely frustrating and we should not have to do this each time we use it. We have checked that the firmware is up…
Hey everyone, I have noticed that every night at 10 PM my daughter’s machine completely cuts out the light, and drops the sound very low. It happens every single night at the same time, and I don’t understand why it’s happening. At first I thought that it was maybe a setting in the app, but I can’t find anything in the app…
Ever since the new update, I've noticed that at least once an hour there is a disturbance to the sound machine. It either makes a loud pitched beep (almost like a fire alarm) or it cuts out and comes back on a few seconds later. I've tried switching sounds, turning it on and off, deleting and reloading the app on my…
When using the Sound&Light app, I am able to control the machine, which can power it on and off with the light on, but there are no sounds available. Whenever I try to choose the sounds, the message 'The soundtrack is downloading and will be available soon' always appears. Resetting the machine or deleting the app and…
This morning my sound and light machine cut out as I was putting baby back in the bassinet. I went to plug it in since I figured it'd need charging soon. It just flashed the word APP on the clock display and I unplugged it to take a better look and almost burned myself on the charger it had gotten so hot. It will not…
I like the warm color of the nightlight setting; however, I want to make it brighter. Right now I have to manually turn up the brightness on the device with buttons each time I turn it on; I want to be able to customize the brightness level for the nightlight mode. One suggestion is for Nanit to make nightlight an option…
hello! I am attempting to access my daughters nanit with viewer access. I received the invitation, setup an account and receive the code but there is no location to enter the 4 digits to complete the 2 step verification. I've tried uninstalling and resetting my password with no luck.
Hi, I wanted to ask anyone with more than one camera & sound/light machine if they have experienced any issues with their machines disconnecting often. We had our second baby in May and have a second camera and sound/light machine for our son. Since having two sets of each machine (our 1.5-year-old daughter has her own set…
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