My Nanit sound will randomly cut off and immediately wakes my baby up because he is used to white noise. Although it does come on a few seconds later it is enough to disrupt his sleep which he often will not go back to sleep. I have seen many posts about this and no information about a fix. Please help.
Brand new device, unable to setup Wifi successfully.. Have tried everything (resetting wifi, resetting device), still doesn't connect to my 2.4G wifi network nor able to update firmware.
I keyed in my country code and mobile number correctly but it says invalid phone number!! Why is this happening?
I just got a firmware update, version 1.3.1. Is there a changelog somewhere to see what’s new and/or been fixed?
Hi, I am trying to set up my Nanit Sound and Light machine, but after I registered for an account and confirmed my email address, it asked me to set up 2FA. I went ahead and put in my phone number, but it just gets stuck on the next screen saying they texted me a code. I haven't gotten a code. I have double and…
I’m switching over from a different light and sound machine from one of your competitors. It has Alexa support and I was able to setup nice “routines” to turn on the light to the color I selected and sounds I selected by saying “Alexa it’s nap time” for example. I was also able to control the light and sound by using my…
When we set any noise plus a timer, the noise will stop every minute for one second. Is there a fix?
The smartest audio monitor on the market works with Google Home! By linking your Nanit camera insights with Sound + Light with Predictive Pairing, you can now use voice commands to control your Sound + Light device hands-free. 🗣️ Once you've set up your Nanit Account with Google Home, try saying commands like: "Hey Google,…
On the bottom of the sound and light machine there is a lock icon. I cannot find how to turn on the lock.
This morning my sound and light machine cut out as I was putting baby back in the bassinet. I went to plug it in since I figured it'd need charging soon. It just flashed the word APP on the clock display and I unplugged it to take a better look and almost burned myself on the charger it had gotten so hot. It will not…
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