I keyed in my country code and mobile number correctly but it says invalid phone number!! Why is this happening?
we bought light and sound and have had problems with it since day one. It won’t connect to Wi-Fi even though the app says it’s connected. The light feature works great, but the sound cuts out and it will only play a half a second of white noise before turning off again I’ve tried all of the troubleshooting on the website.…
I’m trying to set up my sound and light machine. I have followed the prompt to scan the QR code, I have even tried troubleshooting by holding down the two top buttons on the back. The light flashes 3 times both ways but the device won’t connect to the network. I’m using WiFi. What am I doing wrong?
My Nanit sound will randomly cut off and immediately wakes my baby up because he is used to white noise. Although it does come on a few seconds later it is enough to disrupt his sleep which he often will not go back to sleep. I have seen many posts about this and no information about a fix. Please help.
Why does the white noise sound cut out periodically on the sons and light machine? It briefly goes silent and wakes up my baby
Hi, I am trying to set up my Nanit Sound and Light machine, but after I registered for an account and confirmed my email address, it asked me to set up 2FA. I went ahead and put in my phone number, but it just gets stuck on the next screen saying they texted me a code. I haven't gotten a code. I have double and…
As stated, sound+light machine is failing to update firmware. Currently using version 1.2.7. Device is plugged in and connected to wifi, confirmed with lights on the bottom of the machine.
Unable to connect brand new sound and light to wifi. Password is correct and I have tried everything the app and help guides say but it won't connect!
I just got a firmware update, version 1.3.1. Is there a changelog somewhere to see what’s new and/or been fixed?
Every day, our Nanit Sound + Light shuts off in the middle of my daughter's nap or bedtime sleep and disconnects from wi-fi. We are able to re-pair it eventually by turning the device on and off, but it is extremely frustrating and we should not have to do this each time we use it. We have checked that the firmware is up…
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