The website's live player bitrate is horribly low. I have the app set to High bandwidth usage but I am guessing this just impacts the local network and not the data being sent to Nanit's servers. The resolution of the stream post Nanit server encoding is 1080 but only ~450kbps!!! This appears to just be an HLS stream with…
My Nanit used to tell us when our baby fell asleep "I fell asleep X minutes ago" but now it just says "Good Evening Mom." Is there a way to turn this feature back on? We don't have premium and never have, it just showed up for us.
the free subscription is not showing up anywhere from me but the camera is set up. Please advise.
been this way for several months and I have opened a ticket before and gotten no response.
Hello, I recently set up my Nanit Pro. Upon initially doing so, it received power (confirmed by status light). I did not need to use since I set it up pre-birth of my child. Now, when trying to pair, it is not taking power. I have tried all troubleshooting steps, including resetting, changing the power cable, changing…
I have two Nanits to use the split screen function for my 3 year old and newborn. Several times now I’ve woken up to both sides of the split screen function on my 3 year old and NO MONITOR on for my newborn which is extremely worrisome. So then we decided that one of us would have one monitor on one child and one monitor…
My Nanit does a good job tracking daily naps in the dashboard under the day tab but when I switch to the week tab it has no data about the naps. And the month tab doesn't show anything but an error.
In this month's App Talk event, our Product and Customer Success teams introduce the newest features in the Nanit Camera and Sound + Light Apps! Recently launched Pro Camera features we cover include: Baby Standing Notification (iOS) Picture in Picture (NEW to Android!) Temperature + humidity graphs Recent Sound + Light…
I just received an update so I'm curious what's new in this version. 6.25.539 I think the app should show the release notes after or before an update and way to access it via the advanced settings.
can you open a ticket for me? I have tried pairing my camera and cannot get the free insight plan trial to work. Thanks!
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Join to hear insights from a new myth-busting study, directly from the ParentData + Nanit Lab study authors, and come away with actionable tips to help identify and overcome sleep disruptions. This event is part of our March 2025 Parenthood Unfiltered series, with expert-led webinars covering teething myths, nap…
This interactive workshop will help parents build healthy sleep habits from day one. Attendees will receive a Newborn Sleep Action Plan to fill out, and walk away with personalized, actionable steps for better sleep. This event is part of our March 2025 Parenthood Unfiltered series, with expert-led webinars covering…
Designed as a hands-on workshop, this session will cover common sleep challenges in infancy, such as disruptions (aka regressions), nap transitions, and nighttime wake-ups. Attendees will get an Infant Sleep Action Plan and expert advice tailored to their baby’s sleep journey. This event is part of our March 2025…
In this interactive session, parents will learn how to continue to foster healthy sleep habits, manage bedtime resistance, and encourage independence. Attendees will leave with a Toddler Sleep Action Plan and clear strategies to implement right away. This event is part of our March 2025 Parenthood Unfiltered series, with…
