Hi, since the latest App update when I minimise the application to use my phone the background audio does not come through. Background audio is only available now when the app remains open! Can you please advise on how to fix this? Thanks
my nanit white noise is very low. I have unplugged and plugged in and still not working.
When I check the video, it shows the room getting slightly lighter, and then dark again. I figured it was just the infrared being really sensitive. Why does the camera show it getting light then dark if there’s no change in our baby’s room?
I've before but today it was so glaringly off. I put my baby down for a nap and she was upset. She cried until 8:25 a.m. but the app is saying at 9:15am she's been asleep for over an hour. She was very clearly crying and moving so I don't understand why the app marked her asleep.
Is there a way for Nanit to provide an alert to the caregivers mobile when they wifi goes down? We’ve just woken to the wifi off in our house and the nanit camera not working, I’ve no idea how long it’s been off and therefore no idea if our baby has been crying/needing us. Really making me question having a camera that is…
Hi there, I already own the flex stand and wall mount and one camera, but would like to purchase a second camera without a stand. Is that an option? Thanks!
Ever since the app was updated, we haven't been able to hear any background audio. I've uninstalled the app. I've reinstalled the app. I've cleared the cache and no dice. Has anyone else had this problem with the background audio not working?
hello! as of yesterday my night vision is not working. The red lights are not turning on and not logging events. Can you please assist? I have already unplugged everything a few times to reboot and it still does not work
hi My nanit camera isn’t working at all. I’ve tried plugging it into different sockets in different cities in Canada and still nothing. I press the reset button on it and still nothing. It’s worth noting that about 6 months ago, one of the tongs on my flex stand broke inside the camera but it was working perfectly well…
The temperature won’t update/refresh on my app unless I close out of the app and re-open. Is there a solve for this?
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