Hello! I have had my Nanit camera for almost a year now and I have always been able to see when my son woke up, fell asleep, and thr general sleep insights without paying for a membership. Now it won’t show me anything without paying. Can you help?
Sleep, scheduled. Community members joined our pre-launch app talk to meet Predictive Pairing, our upcoming feature that links your Pro Camera insights to Sound + Light to trigger customized smart sleep controls and routines: OK to Wake, our first predictive routine that supports sleep success by building independence…
Anyone else experience terrible customer service? I actually want to throw all of the products in the trash—that’s how awful they have been to deal with.
I recently setup a second camera and have the Split screen option on my phone through the app. However, the split screen option is not available when I open the app on my iPad. Can someone help me figure out a solution?
Hi! I am pregnant with twins and working on my registry. Do we register for 2 of the nanit pro smart baby monitor with floor stands or do we just need an extra camera? Any advice would be helpful. Also- is there a way on the app to show both babies when they're in the crib (camera view side by side on app)? Thank you!
Hi! Does Nanit still offer the 12 month free insights subscription with purchase of the camera? Looking to purchase the camera, but not sure I want to purchase if it doesn't come with the year trial subscription anymore. Thanks!
Hello, We purchased a Nanit Pro Camera in Nov '22. No major issues until earlier today, when the camera would not turn on at all. Checked the power outlet with other devices, and also checked the Nanit camera itself on our travel stand, and still no lights/powering up. Attempted power cycling a few times, and also a hard…
split screen on iPhone stopped working, have two cameras and only one camera shows on when split screen, get the icon with plus sign. Other camera shows up but not both and never the first. If one is selected individually, no problem, can toggle from either one with no problem, only when split screen is selected that first…
Hello, we lost this piece during a recent move. & it is showing up as sold out on the site. How do we go about getting another one without having to buy the whole $100 kit?? We are only missing this piece.
I just started using my camera for no more than 3 hours to monitor my newborn. And the camera suddenly shuts down and it wont turn back on. I have the Nanit Pro wall mounted version. I tried power cycling it many times. And it still won’t turn on. Please assist.
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