Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Time of day access restrictions

in Camera + App 1 comment

hi — when are you going to implement a time of day access restriction? We have an au pair, so the local Wi-Fi restriction is not helpful for us. Also, when grandparents visit, we don’t want them to have access late at night or early in the morning. Local Wi-Fi only is not sufficient. Time of day seems like a

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