I just purchased the milestone insights on the website and am unsure how to connect to my app.
Up until a few days ago, the night vision mode on my Nanit camera was working perfectly fine. Suddenly, in the evening time it’s pitch black in my daughter’s crib and I can no longer see her. Even when the nightlight is on, we can still barely see her on camera. What’s going on?
My camera last 1 minute connected before getting disconnected. I've done all the resets available in the community forums, but nothing. So frustrating. Is there a real solution or I just bought a dead product?
The 'Set Motion Area' feature looks like the camera is zoomed in when trying to set the motion area. Is there a fix for this?? App version 4.2.8.0.
hello, I recently purchased the Nanit pro camera with flex stand. My one year olds toddler bed cannot be set up for the standard wall or stand mount so we went with the flex stand. The problem is the Nanit camera is not picking her up ANY time she climbs out of bed or enters/exits the alert zone area. I specifically got…
Hi, I've just set up my Nanit Pro (square floor stand). Your website keeps talking about the ability to set the "parent pick up zone" at 10-12 inches and that this feature is found in the "Position crib" section of the app. I don't have a view of the "parent pick up zone". (FYI, I'm trying to attach screenshots but I'm not…
My Nanit firmware updated this morning and now the sound doesn’t work at all (can’t hear any audio from our daughter). I’ve unplugged, reinstalled the app, messed with all the settings. Nothing works. Please help.
Am I able to get a replacement with the warranty?
Anyone else notice the loud clicking noise from the Nanit camera when it switches to night vision or detects movement? It's loud enough to startle my baby. Seems pretty counterintuitive. I already turned off all movement alerts but wondering if there's another setting I can adjust to eliminate that.
This has been happening for a few weeks. At first i thought my husband was doing it since he leaves first but the nightlight will turn on by itself and go bright then dim bright them dim and stay off - we do not use the night light. Is anyone else havibg these issues? Our wifi seems to be fine no issues We changed our…
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