Three times in the past week, Nanit has thought that our 9-month old was taken out of her bed while asleep and was then put back in bed 3-5 hours later. There are never any visits. Our daughter sleeps through the night and the videos don’t even show her moving when she’s supposedly picked up or put back down. It’s really…
I am experiencing the same thing. Camera suddenly went dark and no longer has any visibility in low light.
received an email today saying my Nanit insights trial ends in 1 month which means we only got 6 month trial. when purchased I read we had a 1 year trial. Is this an error ?
I am new to nanit and I decided to buy it because I saw the option for monthly subscription. However now that I have it set up I see no where to purchase a monthly subscription just yearly. Am I missing something or is this false advertisement?
The wifi button is stuck loose and I'm unable to press it to connect to wifi. This is super disappointing after such a short time with a very expensive monitor. I'm also now travelling for 3 days and unable to use the camera for my child.
I activated my Nanit Pro camera in August when my baby moved to a crib. The camera I have came with a free one year subscription to analytics etc. My subscription has just ended, over 6 months early. Why would this happen?
I am getting alerts every few days that my subscription is over. I go in and subscribe again but it is a continuous issue.
Once again Nanit is not working on Google Home Display devices. This matter was resolved in another thread and proceeded to work for about 48 hours. Please investigate with Google
It would be great if you could mute the volume for set amount of time (i.e. 1, 5, 10 minutes). My son starts making noise and we want to give him a chance to put himself back to sleep, but don’t want to forget to turn the volume back on later. Thanks!
This is an ongoing issue. No video available. It even happened one night when my child was vomiting in his crib. I ran up there when the video stopped streaming. But again now. It’s been 15 min and the video won’t load on the app. Why is this happening?
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