my nanit camera appears to be a purple color when im looking at it through the app. Its the same on two phones so I am assuming its the camera. Does anyone know how to fix it? Thanks!
It would be helpful if parents could manage both the Nanit camera and the Nanit Sound and Light machine from a single app. I was surprised to find out they are managed as such separate products and expected them to pair better together.
Dear Nanit Support Team, I hope you're doing well. I'm experiencing an issue with my Nanit baby camera's view alignment. When I place the camera at the foot of the bed, the full-screen view appears sideways, and it does not align with the bed's position. Ideally, when the camera is placed at the foot of the bed, the…
I set up my Nanit pro about 2 weeks ago, and was able to get a live stream to my phone while it was on the desk stand. I then left the house and came back to finish the wall mount. Before I removed camera from stand I noticed the camera was no longer working, it stopped after about an hour, and I could not even get the…
It would be very helpful if Nanit could mute or at least filter out some of the white noise that comes through the camera app so that parents can hear baby noises more clearly. This would be a useful feature with any white noise sound machine, including the Nanit Sound machine.
where can I find it please
Hi, There's a camera my account is added to that is not in use (owner has not control of it and no camera is paired to it, was created by mistake and duplicate), but shows up for my account and I cannot remove it myself. Please open a support ticket for me so I can remove this redundant camera… Thanks!
The first few days of using the camera, it wasn’t doing this. Now it keeps counting my daughters waking as naps. They aren’t naps, so I’m not getting accurate readings for time asleep.
I've added all of the nursing I had but I couldn't find where can I see today's total. Same goes to the diapers. You can kinda see it in the week tab but still isn't comfortable enough to see all the data in one place. Is there any view of the activities total per day?
My camera makes a clicking noise anytime anyone views it on the app and it wakes my baby up. I thought it was all nanits until i got one for my newborn and it doesn’t click at all ever. My first one seems defective. Is there a way to fix the clicking noise? It also seems to make it randomly. I’ve already restarted,…
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