Nanit will not power when plugged in and WiFi button stuck cannot press in. This thing is less then 2 year old, what a pos for the price.
Good afternoon, We purchased our Nanit Pro Complete in January 2024 from Best Buy. Our box states that it comes with 12 months free of the Insights plan. Our account when activated is only showing 6. I had previously emailed support and was told that it would be corrected, but I have been unable to get back in touch with…
The ceiling over my son’s crib is slanted - can I still use the nanit wall mount? See photo attached. Should I still mount it at 66 inches - will it come too far out to work?
Hello, I’ve recently been dealing with some humidity issues in my home. As part of this I’ve learned about hygrometers and how the accuracy tends to drift over time and can need calibration. I now have properly calibrated hygrometers in my home and when compared to the my Nanit these readings are around 10% lower. It’s not…
Is there or is it possible to add a timed mute of the audio in the app? My husband and I switch on and off during the night and I find I have to keep the audio on all night even when it’s not my shift so I will hear our baby when it is which then means I have more disturbed sleep. It would be great if I could mute the…
I purchased an Insights (Milestones) Activation Code from the Nanit website and have had no luck going to my.nanit.com to apply it. There is no option to "change plan" — all I see is an area for "Cameras and Plans" but the only thing that shows up is the current camera view. I am currently on the 1-yr freebie from a new…
I received a free year of insights with my first nanit. It’s bad enough that we have to pay two different subscriptions once we have a second child, but why is this new one only 6 months of insights trial? I haven’t unpacked it yet and seriously considering returning as this is an absurd display of customer loyalty.
the red light stopped working on our Nanit cam. Now I cannot see at night. Using app version 3.11.25. Have Nanit bundle pro. This just started two days ago and have reset it, Reconnected Wi-Fi ,power Cycled nothing has worked.
Trying to reconnect after a power outage and the status light will not turn on. I tried to reset but no luck. I’ve disconnected from power for 24 hours and tried again, still nothing. Please advise.
New Nanit users, this one’s for you! In this App Talk event, you'll learn about the App, Insights, and our favorite features for every age and stage, so you can feel set up for sleep success. PLUS, use code AUG24 and get 25% off a Memories or Milestones Insights Membership at Nanit.com - now through September 4th! Watch…
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