hello. My usb cable went inside my nanit camera wall mount/stand and can’t seem to find a way to bring it back out. I cannot plug my camera into it
Hello, Nanit Camera not powering up. I have trouble shooted as per your advice to other people experiencing the same issue.
Each time the light changes in my sons room from the outside the Nanit makes a clicking noise and almost looks like it’s taking a pictures. It keeps waking my son up! Can someone help??
Nanit is not recording events despite alerting that there is one. Says “oops, we were unable to generate a clip for this event.” Another thread on here said to downgrade the firmware to 6.18 but that is not an option to our camera which is at firmware 23.1.19 again with no option to downgrade. I’m writing for my other…
I wish there was a way to receive notifications for sound and movement only when baby is in the crib. We have the changing table in the nursery (I assume many people do) and I'm getting useless notifications throughout the day when I am just entering and leaving the room.
This discussion was created from comments split from: Picture in Picture (PiP) Portrait Orientation.
Hi The videos in the event list disappear. Why ? I can see all the events in the video history. I am able to see the videos in the event list shortly after it's being recorded, but they will disappear later on during the day. For example, in the first picture you can see they're events detected around 3-4 O'Clock AM. In…
I'm so beyond mad at this app and camera. This has happened multiple times and it's beyond hard to try and get baby to go back to sleep. This needs to be fixed immediately as I am now scared to use this feature. The white noise function we use every day for naps and night time it helps my baby sleep until recently it…
Last month, I purchased the Nanit Pro Camera, Wall Mount, and accessories on the recommendation of several friends, all of whom said they received a 1-year free trial of the Nanit Insights: Sleep Plan. I did check that an "introductory plan" was still referenced on the website (under the "Subscription" tab) before…
Hi there, We bought our Nanit Flex Stand in August of 2023 and have a one year subscription to Insights Premium. However, this week we are no longer receiving information about when our baby wakes/falls asleep, when she was last attended to, etc. We have checked the crib positioning and the app says it’s fine. We have also…
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