the camera stopped recording activities such as baby’s sleep and day naps. Says the baby is away while she is sleeping. This has been happening for a few days now. We reset the camera but it didn’t fix anything.
My toddler start playing with the Flex stand and the camera fell to floor and back cover opened. I closed it back but now it doesn’t turns on. Is there anything we cam do something that can be adjusted if is loosen?
This discussion was created from comments split from: Nanit Time Error, Time Issue, Time Stamp Wrong.
While on vacation, I accidentally dropped one of our two Nanit Plus cameras on a tile floor and it no longer works. Do you have a replacement program for current owners? It was clearly my fault but I thought I would ask before buying another camera a full price. Thanks, Collie
suddenly my camera stop working. I tried with diferents power sources and cables, but won't have success. 2 months use
cry detection or movement detected events not showing in activity section of Nanit App on IPhone device at 2am on current date. Why aren’t videos appearing for a paid subscription? Why aren’t moments not visible to be reviewed and “oop message appears ?
Has anyone had any weird noises come over the speaker on their Nanit? I’ve had it happen twice in the last week. It’s woke the baby up both times. I can’t tell if it’s someone trying to say something or what.
I recently did a camera update and ever since, the night summary shows an error of “not enough data to show night summary.” It seems the last week or so it is giving me this error?
The nature sounds function has randomly stopped working. We use the white noise for all naps and bedtime. We have tried unplugging both from the wall and stand, disconnecting and reconnecting our wifi, etc, and can’t figure out why it won’t work. Everything else on the app and camera is functioning. Nothing had changed.…
Hi. I set my camera up back in May before my baby was born. It is my understanding the camera came with a complimentary year insights plan. I have not been able to use the insights plan at all. I’ve emailed nanit support multiple times. They’ve told me to reset, repair, etc. Done that. Now they’re saying I’m on a sleep…
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