Hi, I've just set up my Nanit Pro (square floor stand). Your website keeps talking about the ability to set the "parent pick up zone" at 10-12 inches and that this feature is found in the "Position crib" section of the app. I don't have a view of the "parent pick up zone". (FYI, I'm trying to attach screenshots but I'm not…
My Nanit firmware updated this morning and now the sound doesn’t work at all (can’t hear any audio from our daughter). I’ve unplugged, reinstalled the app, messed with all the settings. Nothing works. Please help.
Am I able to get a replacement with the warranty?
Anyone else notice the loud clicking noise from the Nanit camera when it switches to night vision or detects movement? It's loud enough to startle my baby. Seems pretty counterintuitive. I already turned off all movement alerts but wondering if there's another setting I can adjust to eliminate that.
This has been happening for a few weeks. At first i thought my husband was doing it since he leaves first but the nightlight will turn on by itself and go bright then dim bright them dim and stay off - we do not use the night light. Is anyone else havibg these issues? Our wifi seems to be fine no issues We changed our…
We’ve been using Nanit for the past few months now and insights has never worked for us. The camera just says “Good Morning/Evening Dad”. Dashboard never shows any stats. Have power cycled and hard reset the camera multiple times. We have even upgraded from Sleep to Memories in hopes that would fix the issue. It’s been a…
Hi How do I activate one year free subscription as it’s my first time with Nanit? It just offers me to buy subscription, not providing a free option.
My brand new nanit, my baby inst Born yet, 1 week ago it works well, today stop working!! The câmera status light is off, The app is not recognizing The nanit! I need help, i'm 38th weeks pregnant!
I went to look back at the video history on the app for last night and it’s missing video from 8:00pm-12:00am. Does anyone know why this would happen? I have no notifications that there was any connectivity issues. This is extremely frustrating, because what if something had happened during those hours and I have no way of…
hi all. I’m using the flex stand while baby is in my room. Well you never had dashboard access. I woke up this morning to tons of notices baby wokeup. Fell aslepe, wokeup. Fell asleep. Suddenly the dashboard works? But you can’t tell if she’s really asleep or awake as she’s turned her face awake from camera. Just curious…
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Join to hear insights from a new myth-busting study, directly from the ParentData + Nanit Lab study authors, and come away with actionable tips to help identify and overcome sleep disruptions. This event is part of our March 2025 Parenthood Unfiltered series, with expert-led webinars covering teething myths, nap…
This interactive workshop will help parents build healthy sleep habits from day one. Attendees will receive a Newborn Sleep Action Plan to fill out, and walk away with personalized, actionable steps for better sleep. This event is part of our March 2025 Parenthood Unfiltered series, with expert-led webinars covering…
Designed as a hands-on workshop, this session will cover common sleep challenges in infancy, such as disruptions (aka regressions), nap transitions, and nighttime wake-ups. Attendees will get an Infant Sleep Action Plan and expert advice tailored to their baby’s sleep journey. This event is part of our March 2025…
In this interactive session, parents will learn how to continue to foster healthy sleep habits, manage bedtime resistance, and encourage independence. Attendees will leave with a Toddler Sleep Action Plan and clear strategies to implement right away. This event is part of our March 2025 Parenthood Unfiltered series, with…
