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My baby said first word can I get the video to keep
Hello my son just said his first word while in bed and I really want to be able to have it on record. How can I keep the video history of this please?
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does anyone else’s Nanit have everything incorrect??
We just set our Nanit up on Sunday. Sunday night it worked fine and we saw the insights in the morning. Monday night it said not enough data to show insights and then randomly said my baby only slept for 2 minutes despite having slept 10+ hours overnight. The “events” tab often misses when we take him in and out of the…
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Camera issues
My baby is having long stretches of sleep and it says ”Away” on the dashboard. Confused why this keeps happening. I’ve adjusted everything
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Switching up stands
I’ve set up my camera using my multi stand because currently my baby is sleeping in a crib in my room and not the nursery. I also have a wall mount set up in the nursery. I’ve read that the multi stand won’t provide insights, which is something I find unbelievable (given the specifications on how insights works, need to be…
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Nanit Grading System
I love Nanit and have found these products super helpful in the first year of motherhood! I do have some feedback though. I think it can be an added stressor to have your baby's sleep "graded" with the Good, Fine, Bad markers and to have the comparison percentiles pushed so heavily on the app. I love having information at…
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Night Light
Hello- I've noticed that our little ones night light stays on and I have no functionality to turn it off via the app. If I turn the camera off or exit night mode the light will turn off. Please advise.
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Can anyone tell me what's going on with these analytics?
We've been using the Nanit since our son was about 6.5 months, and he's 14.5 months now. We've never had any issues with connectivity or anything. Recently I've noticed more and more incorrect reporting of sleep analytics - especially Nanit marking him as 'asleep' when he is clearly awake. That, I can deal with. But this…
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Disappointed customer
I am here to express how truly disappointed I am in the Nanit camera. I found out this week that we have lost our insights and can no longer look back into our child’s night without paying a monthly fee. What now differentiates the nanit from the $30 camera that I bought from Amazon? In my opinion the Nanit is an…
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N311 vs N301?
Hi I am curious what the differences are between the N311 vs N301? I am seeing different models at retails stores such as BestBuy, Nordstrom, etc.
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Nature sounds and microphone no longer work
We have had our nanit for almost 2 years and never had any issues. Recently the nature sounds and the microphone have stopped working. I've reset it, reconnected to the wifi and unplugged it and still nothing. I also checked the camera setting and everything was turned on so I turned it off and back on and still nothing.…
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App being silenced by critical alerts from another app
I have been having major issues because another app that I need to use for blood sugar management (called Dexcom) is now forcing critical alerts (the app does not function if you turn these off) and every time there’s an alert it pauses the Nanit app sound until the alert is acknowledged. Anyone know a way around this? I…
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Temperature issue
I received my nanit on Tuesday. Installed it right away. Since I’ve got it working the temperature has not worked. I saw on the site that in order to fix this you had to unplug the device and it would reset its self if you wait 10 seconds. I’ve attempted multiple times and nothing. Should I send it back to the company?…
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How to get the camera to pick up motion when my son rolls over?
My son started rolling tummy to back while in his crib. I saw another support response telling the user to turn the camera sensitivity for motion notifications to the highest level. I did this and it still didn’t pick up the actual event of rolling even though it sent a lot of alerts for much smaller movement. Any other…
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Background audio on switched during night.
Last night I had the Nanit app set to background audio on. I know it was working fine but I woke up at 4:30am and the app had somehow switched to audio on, which meant it didn’t make sound when my phone was locked. Opened the app to a screaming baby and I have no idea how this happened. The only thing I can think of is…
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Issues with Sound on NanitPro
Hello - The sound on the app just stopped working in the middle of the night. This is very concerning and frustrating that it would be working then stop. I turned the camera off and when it turned back on it worked again. How can this be prevented from happening again? Thanks
