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Camera stuck in night vision
Is there a way to tell my camera to switch to day mode? No matter the room’s brightness, the camera remains in night vision, and the quality of the night vision is poor. Nothing is obstructing the camera. Thanks for your help.
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Nanit marking as awake
I’ve been noticing that the nanit is marking my 7 week old as awake many times throughout the night when he is still asleep. He can sometimes kick and grunt but is still very much sleeping. Last night we had the best sleep yet and when I checked his dashboard this morning there are many “awakes” and his time is no where…
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Using iPad as monitor
We are using our iPad mini as the monitor base so we can use our phone but still keep a watchful eye on LO. We can’t get any breathing information on it, unlike when we monitor using our mobile. We also can’t seem to change the temperature setting from Fahrenheit to Celsius, like we did with our mobile phone originally. I…
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Solution for night-time?
We specifically went with the Nanit Pro because we liked the app connectivity and not having another monitor to carry around. That said, we didn't think ahead to when our daughter would be in her own room and crib at night... I'm aware Nanit has night mode where you can basically leave your phone on and it wakes if it…
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Nanit Insights Outage
Beginning at approximately 10 am EST, our cloud vendor, AWS, began experiencing a widespread outage, which may delay or stop the generation of your Nanit Insights. This issue is out of our control, but the Amazon team is working to recover over the next few hours. You can always check Nanit’s system status at any time…
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Does Travel Case Fit with New Nanit Pro Adapter Block?
I recently upgraded from Nanit Plus to Nanit Pro, and I noticed that the power adapter for the Nanit Pro is larger than the one for Nanit Plus, and that results in me not being able to fit it into the travel case I purchased at the time I acquired the Nanit Plus. Do the latest travel cases currently available on Nanit's…
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Camera not working
Had the Nanit plus for just about two years. Was working fine up until two days ago - did all the troubleshooting there is, but the camera just won’t turn on. A very expensive camera to bail suddenly after not even two years of use. I am unable to fix the issue and a need a camera for my toddler room. Please help..need…
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1 visit shows up as multiple visits
Hi, Our boy recently moved to his own room (yaaay) and the past week, we’ve been trying to sleep train him a bit more since he has always been a bad sleeper. But with the Nanit on, we can REALLY see the difference. 1 visit per hour has now turned into 1 visit per night (which is usually the dream feed before we go to bed).…
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Announcement: Email Sent in Error regarding your Insights Subscription
A small number of our insights members recieved an email that confirmed that their insights subscription was canceled. This email was sent in error, and there has been no disruption to your Insights service. We apologize for the confusion and thank you for being part of the Nanit family. Please reach out with any questions…
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Slumberpod
Wondering if any parents out there have had any trouble using their Nanit camera with the Slumberpod?
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White noise controls
I have noticed that the white noise controls don’t sync between users. I put the baby to bed and put the white noise on a continuous loop but my wife had her settings set to 60 mins. Although she did not turn the white noise on, the 60 mins setting was the deciding factor. Is it possible that all users settings sync on the…
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Camera not working
I had my camera installed and working for a maximum of 2 days until it disconnected in the middle of the night and now no lights come on at all. I have unplugged at tried again and still nothing, I have also emailed the support line but have heard nothing back, can anyone assist with what I can do?
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Does the nanit work with Amazon Fire Tablet?
Does the nanit work with Amazon Fire Tablet?
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PSA: Apple Pay
So, our insights subscription was going to run out. We’re working on transitioning to one nap so I’m actually paying attention to how long he sleeps and his wake times, etc. I used Apple Pay in the app to renew. I got an email from nanit saying that my purchase was successful. Then on Friday night (of course) a week after…
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Times don't line up
If you count back when it says baby has been asleep X amount of time, it's usually around the time we pick baby up to feed , not when we put baby back for sleeping. Also receiving alerts that there is motion but nothing showing in the activity.
