Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Breathing heavy like noises
The first time at 11:45-11: 50pm I was woken up to heavy breathing like noises coming from our iPad coming from the Nanit. I took a video on my phone because I thought it was so bizarre. It sounded like a dark Vader breathing. We don’t use the sounds on the Nanit. We have a separarte brown noise machine