How do I remove the wall mount without completing destroying my walls? Trying to pull the covers off the wall results in either the adhesive ripping off huge chunks of drywall or separating from the cover and staying on the wall.
I have the nanit pro and I am using it for the first time with my newborn. Since our baby still sleeps in our room this is the first time I have turned on the camera. The monitor seems to play a white noise every 10 min that startles me and the baby.
I bought the Nanit pro in January of this year, and this week it randomly disconnected from the wifi and wouldn’t power back on. It’s been on the stand since we got it. We’ve never moved it or really had to mess with it since we got it. We didn’t lose power or internet this week. It’s like it has no power whatsoever to it.…
my nanit pro has stopped working completely out of nowhere. Everything is plugged in, outlet works, wifi works. I even tried a different block and a different usb c cable. I’ve had the camera for 18 months so it is out of warranty. I have not moved the camera on the wall. Super disappointed. Has anyone contacted and gotten…
We have a nanit pro and have used it since our son was born 18 months ago. Occasionally it stops streaming and we just turn it off and on or turn our Internet off and it's back. This time on Wednesday 6th at exactly midnight the camera went off. It has been completely dead ever since. As though no power is going to it at…
Need MAC address for Nanit, thank you.
hello, one of my 2 nanits is not connecting. Similar to the linked question. I connect it to power and it makes the click and I see the infrared lights come on but they turn off after a few seconds and it’s nonresponsive after that. I tried to reset the camera but the button on the bottom does not do anything regardless of…
To whom it may concern, My camera’s WiFi / reset button is stuck and I’m not able to use the camera. Can you please help with this issue? Thank you for your assistance. Natalia Ceballos
hello, I purchased the Insights Memories plan, but over a week ago the app stopped providing the insights, recordings, activity, everything additional the plan covers, etc. How do I reconnect this? My purchase shows that it is active until May 2026 still so I do not need to repurchase it, but that is the only option when I…
I just received my third Nanit pro camera. We have a three-year-old, and one year-old and we are expecting a newborn here within the next four weeks or so… On my iPad/iPhone I can only see two cameras while my husband has visibility to all three of them on his Samsung Galaxy. I read that androids, have the ability to see…
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