my husband has a Google pixel something and I have an iPhone 13 Pro Max. When his app last updated, it has much better features than mine which is up to date. We have two daughters and he’s able to swipe between cameras instead of going into the sidebar and selecting a camera. When he uses split screen he has all the…
Hi, My subscription auto-renewed today and I didn't want to renew. Although I cancelled it immediately, the current subscription is still valid until 10/23 2026. How can I cancel the subscription? Thanks
My wife and I both created an account for the same child, need to delete it. How can I do that?
we received the Nanit as a gift for our second born. We had used the Arlo for the first born and loved it, but we thought we’d give the Nanit a try considering how expensive it is. I was disappointed that I needed to also buy an expensive subscription as well. The temp and humidity reading has never worked. I’ve tried all…
Hello, I use an iPad and have the app continuously on loud on my bedside table. I have now twice woken up to the app with the speaker button turned off when I have not pressed anything. This has resulted in me not hearing my baby’s cries in the night. Why is the app doing this?
The white noise feature has been great so far, but tonight it started cutting out for a second every 30 seconds or so. Very annoying. Why did this start happening and how can I fix it? Already tried rebooting the camera, updating the app, manually unplugging the camera. Are there any other fixes? I see some people get…
A couple days ago I noticed that when I go to Picture in Picture mode, the sound would immediately disappear and the screen would freeze and stop updating after about 1 min. This is across 3 devices. I have tried to reboot the camera, reconnect to the network, decrease bandwidth, reinstalling the app on my devices,…
I put my son down for bed and the nature sounds we’re playing fine. About halfway through the night he woke up and it was no longer playing. I tried unplugging for a minute and plugging back in. Doing a hard reset. Uninstalling and installing the app. Reconnecting to our wifi and everything inbetween and nothing. Neither…
I find that my nanit doesn’t actively show the proper temperature. I have temperature sensors in the room since they control when heat/AC turn on. The difference in temperature is about 10 degrees sometimes which is a lot. Like right now, room is at 71 degrees but Nanit shows 81. There is no way it’s that hot in the room.
When I get an activity alert from my new Nanit Pro for motion, sound, etc, and I click on it, it takes me to a screen to view the video but it just says “Video is processing. Please try again in a couple of minutes”. Is it normal to get this error? It seems to somewhat defeat the purpose of being able to see what happens…
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