my camera makes an awful noise 24/7 it sounds like white noise but more aggressive, I’ve deleted the app I’ve reinstalled the camera I’ve done all the troubleshooting steps and nothing works, the sound is constant but I can’t hear anything from the room itself, so my daughter cries and I can’t hear that just constant…
Around 4 am in the morning, we were awoken by the bird sound that the Nanit pro has and no one turned it. It was turned on by itself. Is this something we should be concern of? How can we prevent it from happening again? So our baby doesn’t wake up became of it
Is anyone else having difficulty with the app recording accurately? From the beginning- Almost every night- we have a ridiculous amount of time being reported as “awake” when our baby isn’t even moving. I try to report the inaccuracies but it’s getting old fast. I have also had a few nights this month that reported “not…
Hi - I was auto-billed the other day for Insights for my child. I meant to cancel this as he is two and we no longer need it. Is it possible to get a refund on this?
I have jumped through hoops to avoid this setting and now it’s been enabled on my account. I want it off. Please help.
Hello, We've been having trouble with the temperature and humidity not showing on the app (appears as — in both sections). I have followed the tips of disconnecting the camera from the base for 10 minutes and resetting it, however the app still does not display the temperature or humidity. This happens with both the wall…
Hi i have the nanit plus and im using iphone 14 , i want to change the speed of the video history to normal because all the recorded videos on faster speed than normal
I cannot find the activation code for my nanit camera, I bought it with a year long subscription and I don't have that right now.
My daughter just started sleeping in her own room this week, and coincidentally the sound coming from the nanit is not working at night!! It’s very upsetting for obvious reasons, but what’s odd is it works fine during the day for her naps. Is it something with night mode? I also have background audio on? Please help! This…
when I went to bed last night my sound was working…. I woke up this morning and the sound wasn’t coming through my phone anymore and my daughter had been up for hours. I am so upset and frustrated. I feel like I can’t trust the app anymore and am wondering if I should now sleep with an additional monitor?? I am so afraid…
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