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Constant False Red Alerts
We are using the Nanit swaddle on our 2 week old and received 3 false red smarts last night and a couple more the days before. We are following all the guidelines. What else can we do? Do I need to wrap the pattern tighter or looser?
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Frequent false red alerts
I’ve got frequent false red alerts with both the band and the swaddle. Has it got to be on super tight? Anyway to reduce the false red alerts?
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Red alert this morning
Hello Support - We got a red alert this morning. Any insights you can provide into what happened? I submitted as a false alarm, as baby seemed fine, but didn’t receive any sort of confirmation via email so I want to make sure it was received. Thank you.
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Red Alert
We received a red alert tonight that woke us up in middle of night. However there is no "recent red alert" banner on the live stream or in event history. If I watch the video I can hear it go off at 12:17am, but there is no banner indicating this happened. Does that indicated false positive? Is this a glitch?
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Red Alert
Hello Nanit! We had a red alert tonight for the first time since our daughter was very little. It was at 3:26am 5/16. Could you look into this as we are not sure if it was a red alert or not because she eventually pushed herself up before we ran into the room.
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Red alert
we had a very scary alert. Can you please send more info about the breathing rate bc the app doesn’t provide it
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Red Alert not on history.
cannot view the red alert that just went off for no baby breathing. on the timeline when the red alert happened it says disconnection which is super weird. And on the notifications to view the clip it says no video available.
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Too many false red alerts
Dear Nanit Support and community, We have been using Nanit Pro Camera since two years with our first kid. We have not been using Breathing Monitoring for a a lot of time for our toddler. Although at the beginning of our usage there were also many false red alerts they were minimized after some time and after communicating…
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Two Red Alerts in 24 Hours
We have had two red alerts in 24 hours. The first was at 5:15 am on April 24; the second was on April 25 at 12:16am. Both times my 8 month old was on his side and moving moments before the alert. I am going to try and change the sheet, as it has a pattern on it and could cause confusion with the camera. We have used this…
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Red Alert not showing in event history
We received a red alert tonight, and while there was a "recent red alert" banner on the live stream, the event was not recorded in the event history therefore we can't review it. The event listed for that time now is baby "taken out of bed asleep". Does that indicated false positive?
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Red Alerts
We have recieved 3 red alerts since using Nanit and it the worst sound to hear. I did not report the first one as i didnt know that was a thing until recently. I am unsure if the alerts are valid or not and i have no way to tell. I started doing research on here to see. We have received 2 alerts 1 last saturday and 1 today…
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False Red Alerts
Hi, my baby girl will be 13 months on 16th, and we have had 2 false alarms in 25 hrs. First one on 04/10 at 5:30 am and today (4/11) at 6:14am. Our nanit camera had an update and not sure if that’s why we’re having them, but they are scarier than hell… in todays red alert video, she’s clearly moving around right before the…
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Red Alert
My baby is 4 months and we have been big fans of the Nanit product. We’ve used every day since he came home from the hospital. Tonight a red alert went off and I legit think my soul left my body. I’ve never been more terrified. I ran over to him and he was breathing fine (thank god). Are false alarms a normal thing?? This…
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Red alert now can’t connect breathing monitor
I had my second red alert in 2 months and this time when I try to turn the breathing monitor back on to measure his breathing it just says connecting. I’ve deleted the app and re installed it. Restarted the internet. I’ve restarted the camera, took baby out of crib again to see if it said breathing session ended no baby…
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Turn off Red Alarm disabled sound
I just started using the breathing band and noticed the very loud “disabled” noise coming from the camera. Is there a way to turn this off? My partner will remain sleeping in the room when I grab baby to feed so I don’t want to disturb him when turning it off.