Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Red Alert notification not showing on wife’s phone

edited June 2023 in Breathing Motion Monitoring 7 comments

so last night, i got a red alert notification, which turned out to be a false alarm, but the notification and sound only came up on my phone. My wife’s phone, who gets all other notifications just fine, did not receive the red alert. We went in and double checked her settings and they are identical to mine. Is


Join the conversation!

Sign In

To view full details, sign in.


Don't have an account? Click here to get started!