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You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Constant False Red Alerts

edited May 2023 in Breathing Motion Monitoring 1 comment

We are using the Nanit swaddle on our 2 week old and received 3 false red smarts last night and a couple more the days before. We are following all the guidelines. What else can we do? Do I need to wrap the pattern tighter or looser?


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