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False Red Alerts
We've been using our Nanit for almost three years (LO turns 3 next week) and have never had a false red alert until a couple weeks ago. We have now had TWO in the middle of the night. Absolutely nothing has changed with the bed/bedding, clothing, location, etc., and his breathing band is clearly visible. This has been SO…
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Alerts or notifications for babies rolling over?
Does the Nanit Pro offer alerts or notifications for when the baby rolls over? I'm less concerned about capturing Milestones, and more concerned here with sleep safety. For example, if a 5 month old rolls over (i.e. back to tummy) during sleep, does Nanit offer the option to receive an alert or notification?
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Multiple False Red Alerts
I just received a Red Alert that I believe is false, which I submitted. I received two other false red alerts a few weeks ago that I submitted as well. The response on the tickets for the previous alerts was that the cause is unclear. Is there a way to escalate the review my videos so that we receive better answers? These…
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Frequent False Red Alerts
For a camera that is supposed to calm my nerves, it’s doing quite the opposite. I have had NUMEROUS false red alerts, including 2 more last night and the emails I receive from Nanit just say they are unsure why? Tips, suggestions, assistance? Thank you
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False Alert using Sleep Sack
We have been using the Nanit and the sleep bands and love it with no issue. However during the Black Friday sale, I got two sleep sacks that have the bands on the sack. We have used the sack the last two nights, and for two nights in a row, we have gotten false red alerts. When using the band, no issue. But when using the…
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Red Alert on Nanit but not on Owlet
Hi! Received my first red alert at 4:49am. Had just moved Nanit location, but very clear. She also wears Owlet. Red Alert woke her up before I could even pick her up and she is next to me in crib. Owlet showed deep sleep, but 99% oxygen and pulse rate 112. It scared me so much and I now have even worse PPA. I did submit it…
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Red Alert
I almost jumped out of my skin when the Red Alert alarm went off on my phone in the middle of the night! Thankfully, baby was ok but can we please get any more info on why it was triggered? The breathing band was attached properly. Could we get stats on how many breaths per minute baby was doing before the alarm? Thanks
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Multiple red alerts this week, two tonight alone
I’ve had multiple red alerts with week, two tonight alone within 12 minutes. I can’t go back to bed because I’m worrying my child might have breathing problems, please help me. I can’t attach a video as I can’t afford insights but I’m so worried about my child, she really wants to sleep through the night but we keep waking…
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3 False Alarms in 2 nights
I am beginning to wonder if I am getting false alarms or my baby has breathing issues, I used the Nanit for 2 years with my first baby and no issues, been using it with my 8 week old for about a week now and first 3-4 nights completely fine, the last two nights at 3:03, 4:18 and 4:39 am after a 5 hour stretch prior to a…
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What to do in the case of a red alert?
hello! I received a very scary red alert last night, and I am feeling very anxious. I started doing some research but cannot find any answers on what to do or how to react when a red alert sounds.
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Red alert
An option to not sound red alerts on camera? Maybe if we can just do the parents or guardians phone, will help with false alerts waking a sleeping baby. Also an option for parents/guardians to be able to sound red alerts on the camera after receiving red alert.
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Red Alert
I've received a few red alerts unfortunately with the nanit. Luckily by the time we've gotten to our baby, she has been awake. On the footage it looks like the alarm startles her awake. I've reported the alerts as false alarms but have receive the same generic answer 3 times. On top of that, I've responded with further…
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Multiple false red alerts
We have had 3 false red alerts in 2 days on our 15 day old. It is causing us anxiety. We have read the article about how to avoid false alerts multiple times and are going by those guidelines. Baby wears a cotton onesie and a halo fleece sleep sack/swaddle. We had no issues for 7 days winding bringing her home from the…
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Red Alert HELP
Hi We’ve just received our first Red Alert on our 7 month old which has left me anxious to go back to sleep! I’ve read on another post if I report it as False Alert I can be provided further feedback. Please can you advise what information I will get and how it will be sent as I would like to see this information. I’ve…
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I received a red alert but my husband didn’t.
We just had our first red alert. Luckily, our baby is fine but when I received the alarm, I assumed my husband would as well since we share the account. He works nights as a nurse so if something happens I would like him to be aware. However, he didn’t get any sort of notification or alarm. Why is that?