Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Nanit background audio and audio not working

edited July 2022 in Camera + App 1 comment


its been 4 days that our Nanit background audio or just audio stopped working? I have restarted the app and has not resolved the issue. Could you look into this?? It’s imperative that we hear our son if he’s crying or any noise from that area.


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