Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Microphone and Nature Sounds no longer working
Hi,
I purchased the Nanit Pro late last year and set it up in time for the arrival of my first child in December. When setting up it all the functionality worked as it should in the iPhone app. Cut to a few months later when I discover the microphone and nature sounds no longer work - I have done all